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Big Star Hyundai
Friendswood, TX
6,671 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,671 reviews
March 25, 2017
Excellent Experience Daniel was excellent and made our first car purchase an amazing experience. Fast, friendly, and did not try to push us out of our comfort zone with pr Daniel was excellent and made our first car purchase an amazing experience. Fast, friendly, and did not try to push us out of our comfort zone with pricing. Finance manager was also exceptional! More
by coryearnest96
Verified CustomerEmployees Worked With
Daniel Garza
March 25, 2017
Hyundai Elantra Purchase Started working with one person. Couldn't get any info or help for 2 weeks. Went to the dealership to get the trade in value of my vehicle. They were Started working with one person. Couldn't get any info or help for 2 weeks. Went to the dealership to get the trade in value of my vehicle. They were too busy and couldn't help me. Called and talked to a few different people and couldn't get any help. Finally got the name of a supervisor through email and called him directly. From that point I was able to get help. I was referred to this dealership and they tried to tell me they would not apply the referral bonus to the person who referred me because they weren't registered in the referral system. I almost walked out at that point because they were the only reason I was in there to do business and I thought that was unacceptable when they already told me that person who referred me would get the bonus. They ended up only sending a $100 check to the person who referred me to them instead of the promotion (pay car payment up to $500?). The whole experience was extremely stressful, but they did good in the end and they were able to give me a good deal. I am happy with my purchase, but I am so glad it's over with. More
by kyla.wight
Employees Worked With
Other Employees :
zzVeronica zzHewitt, zzTommy zzAlvarado
March 24, 2017
Dishonest dealership We were approached right when we walked in the door which was nice. It took us an hour to get there so we all needed to use the restroom. I had to a We were approached right when we walked in the door which was nice. It took us an hour to get there so we all needed to use the restroom. I had to ask at least 3 times where the restrooms were. They were ready to just get started as soon as we walked in The salesperson was respectful and explained features on the car. Financing tried to sell us additional warranty at least 5 times. Always coming back to it in conversation. The dealership was not straightforward with us on the pricing. I told them the BOTTOM LINE price that we could afford otherwise we need to walk. They came back in agreeing to the price on the 2 cars we purchased. Later at financing, at least 4 hours later, I kept making sure no additions. She promised me. When we got home, I laid out all the different documents and calculated on a spreadsheet. I learned that they added a $2,400 package to each of the cars. When I called Christian he laughed and said I can bring the cars back for a $1,500 restock fee for each car. More
by lbrown5525
March 24, 2017
Excellant Experience Excellent experience working with the Ron Carter team, specifically Mike Chapa and Mike Resendez. They determined and met my needs, making for an ex Excellent experience working with the Ron Carter team, specifically Mike Chapa and Mike Resendez. They determined and met my needs, making for an exceptional experience. More
by lpf_0506
Employees Worked With
Mike Chapa and Mike Resenez
March 24, 2017
Amazing customer service This is the best dealership I have ever been to. They really show they care about their customers. They were not pushy and showed me all of my best op This is the best dealership I have ever been to. They really show they care about their customers. They were not pushy and showed me all of my best options available More
by kim.sukiennik91
Employees Worked With
Mike chapa, zzJR zzVillanueva
March 24, 2017
Excellent car buying experience Our Salesman, David Waters was a superb professional and a pleasure to work with! Will certainly seek him out for future vehicle purchase needs. Tha Our Salesman, David Waters was a superb professional and a pleasure to work with! Will certainly seek him out for future vehicle purchase needs. Thank you David! More
by stacymcneer
Employees Worked With
zzDavid zzWaters
March 24, 2017
Great Service Everything went great. i went in and told him the car i wanted and he got straight into letting me know all the details of everything i needed to know Everything went great. i went in and told him the car i wanted and he got straight into letting me know all the details of everything i needed to know. More
by pasadenamiller
Employees Worked With
zzDavid zzWaters
March 24, 2017
Hyundai Santa Fe Sport Friendly salesman and attention to what I wanted. My second car from Ron Carter Hyundai. Great lease options. I will definitely return when my lease Friendly salesman and attention to what I wanted. My second car from Ron Carter Hyundai. Great lease options. I will definitely return when my lease is up. More
by givemespace3
Employees Worked With
zzDaniel zzCurbello
March 24, 2017
Excellent Customer Service I purchased a Cadillac SRX from Ron Carter Hyundai. Our Sales Rep Michael Resendez was very professional and quick to assist me in finding the best ca I purchased a Cadillac SRX from Ron Carter Hyundai. Our Sales Rep Michael Resendez was very professional and quick to assist me in finding the best car for ME. I would definitely recommend this dealership. GO SEE MICHAEL HE WILL TAKE CARE OF YOU!!!!!!! More
by Livingston
Employees Worked With
Michael Resendez
March 24, 2017
Had a really good experience! Went in last weekend looking for a new car at a certain price, and our salesman Michael Resendez made that happen! The best part is we were in and ou Went in last weekend looking for a new car at a certain price, and our salesman Michael Resendez made that happen! The best part is we were in and out of there in less than 4 hours. Love my car and would definitely recommend him. He was very easy to work with. More
by Amanda
Employees Worked With
Michael Resendez
