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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
March 28, 2017
Worst customer service I have encountered Beware and make sure you read your paper work with a fine tooth comb. Had to go back 4 times to resign paperwork (they keep forgetting to have me sign Beware and make sure you read your paper work with a fine tooth comb. Had to go back 4 times to resign paperwork (they keep forgetting to have me sign this and that etc..)it got a little fishy when the purchase amount had changed to finally read it over again and they tried to sneak different warranty and servies I orginally declined. As soon as I threatened to drop the car off they miraculously came up with the original paperwork from the first time. I also purchased my car in at night in the dark to find a cracked lense the next day I immediately brought it back and the sales guy and manager said sorry about your back luck. The car is purchased as is. More
by Stylists34
Employees Worked With
zzEric zzGomez
March 25, 2017
Hyundai Elantra Purchase Started working with one person. Couldn't get any info or help for 2 weeks. Went to the dealership to get the trade in value of my vehicle. They were Started working with one person. Couldn't get any info or help for 2 weeks. Went to the dealership to get the trade in value of my vehicle. They were too busy and couldn't help me. Called and talked to a few different people and couldn't get any help. Finally got the name of a supervisor through email and called him directly. From that point I was able to get help. I was referred to this dealership and they tried to tell me they would not apply the referral bonus to the person who referred me because they weren't registered in the referral system. I almost walked out at that point because they were the only reason I was in there to do business and I thought that was unacceptable when they already told me that person who referred me would get the bonus. They ended up only sending a $100 check to the person who referred me to them instead of the promotion (pay car payment up to $500?). The whole experience was extremely stressful, but they did good in the end and they were able to give me a good deal. I am happy with my purchase, but I am so glad it's over with. More
by kyla.wight
Verified CustomerEmployees Worked With
Other Employees :
zzVeronica zzHewitt, zzTommy zzAlvarado
March 25, 2017
Michael Resendez is AMAZING Michael helped me purchase my new Cadillac. He was very patient and helpful. He walked me through the process and helped me find my perfect car. He ma Michael helped me purchase my new Cadillac. He was very patient and helpful. He walked me through the process and helped me find my perfect car. He made the whole process very easy. Felt like I made a friend. I highly recommend his expertise. Stop by Ron Carter and give him the chance to earn your business! Great guy and a beautiful car!!! More
by Cole72
Employees Worked With
Michael Resendez
March 25, 2017
Hyundai Elantra The people are willing to work with you on pretty much anything. They were able to get the price down to where I felt comfortable enough to purchase a The people are willing to work with you on pretty much anything. They were able to get the price down to where I felt comfortable enough to purchase a new vehicle at such a young age. Thank you Ron Carter Hyundai. More
by aldermanjoshua
Employees Worked With
zzDavid zzWaters
March 25, 2017
Excellent Experience Daniel was excellent and made our first car purchase an amazing experience. Fast, friendly, and did not try to push us out of our comfort zone with pr Daniel was excellent and made our first car purchase an amazing experience. Fast, friendly, and did not try to push us out of our comfort zone with pricing. Finance manager was also exceptional! More
by coryearnest96
Employees Worked With
Daniel Garza
March 24, 2017
Excellant Experience Excellent experience working with the Ron Carter team, specifically Mike Chapa and Mike Resendez. They determined and met my needs, making for an ex Excellent experience working with the Ron Carter team, specifically Mike Chapa and Mike Resendez. They determined and met my needs, making for an exceptional experience. More
by lpf_0506
Employees Worked With
Mike Chapa and Mike Resenez
March 24, 2017
Amazing customer service This is the best dealership I have ever been to. They really show they care about their customers. They were not pushy and showed me all of my best op This is the best dealership I have ever been to. They really show they care about their customers. They were not pushy and showed me all of my best options available More
by kim.sukiennik91
Employees Worked With
Mike chapa, zzJR zzVillanueva
March 24, 2017
Excellent car buying experience Our Salesman, David Waters was a superb professional and a pleasure to work with! Will certainly seek him out for future vehicle purchase needs. Tha Our Salesman, David Waters was a superb professional and a pleasure to work with! Will certainly seek him out for future vehicle purchase needs. Thank you David! More
by stacymcneer
Employees Worked With
zzDavid zzWaters
March 24, 2017
Great Service Everything went great. i went in and told him the car i wanted and he got straight into letting me know all the details of everything i needed to know Everything went great. i went in and told him the car i wanted and he got straight into letting me know all the details of everything i needed to know. More
by pasadenamiller
Employees Worked With
zzDavid zzWaters
March 24, 2017
Hyundai Santa Fe Sport Friendly salesman and attention to what I wanted. My second car from Ron Carter Hyundai. Great lease options. I will definitely return when my lease Friendly salesman and attention to what I wanted. My second car from Ron Carter Hyundai. Great lease options. I will definitely return when my lease is up. More
by givemespace3
Employees Worked With
zzDaniel zzCurbello
