Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,694 reviews
September 18, 2016
Excellent service! Paul was very courteous, professional and knowledgeable throughout the whole thing. He explained everything to me and I really have to say, it went ve Paul was very courteous, professional and knowledgeable throughout the whole thing. He explained everything to me and I really have to say, it went very smoothly. He made my first time buying a new car, enjoyable. I certainly will be buying from them again and recommend others to ask for him. More
by kmitchell0131
Verified CustomerEmployees Worked With
zzPaul zzJones
September 17, 2016
Yor request for a rating I'm sorry I didn't get names but the gentleman that was figuring out my payments was very unimpressive. You should return peoples keys after you value I'm sorry I didn't get names but the gentleman that was figuring out my payments was very unimpressive. You should return peoples keys after you value their trade in, otherwise they are being held captive. People should have the right to compare dealerships and prices. I believe you probably do sell to the majority of people that come to your dealership for their first time but I'd be shocked to hear you have a high volume of return business and referrals. Thank you for your time. More
by kathrynwilliamson89
September 17, 2016
Will not buy another car from this dealership The problem I have with this dealership is that if promises one thing and does another they gave me a quote on my car for a trade-in Of 13,000 to 1 The problem I have with this dealership is that if promises one thing and does another they gave me a quote on my car for a trade-in Of 13,000 to 16,000 which made us decide to trade in my car and look at buying a new one when I got there a totally different story happened ended up give me a quote of 8000 if you're going to give somebody a quote and arrange give it a low" to a high" not some make-believe number on top of that when I did buy a new car it was delivered with A big chip on the hood interior dirty molding on the seat was scratched and a scratch on the back obviously they said they would fix it but not what you would want to be presented with a new car that was delivered to my house needless to say I will not be doing business with this dealership again and I was influenced to give a perfect score on this review because it was going to affect the salesman's pay. More
by bevo7070
Employees Worked With
Justin tran
September 17, 2016
Excellent I had a great experience, Israel was a real proffesional and got me the exact car I was looking for. I would definately be back to service my car ther I had a great experience, Israel was a real proffesional and got me the exact car I was looking for. I would definately be back to service my car there and keep it up to date. More
by mdjgomez86
Employees Worked With
Israel Salazar
September 17, 2016
Excellent I had no problems trading my 2016 Elantra for a 2017 Elantra.And would have other people ask for Steven Payne for help and highly recommended the Ron I had no problems trading my 2016 Elantra for a 2017 Elantra.And would have other people ask for Steven Payne for help and highly recommended the Ron Cater Clear Lake Dealership. More
by noelurrabazo
Employees Worked With
Steven Payne
September 17, 2016
Excellent Customer Service Took me 3 days to make a decision and they were very patient with me Sosa and Jr were excellent. Will definitely recommend to friends and family Took me 3 days to make a decision and they were very patient with me Sosa and Jr were excellent. Will definitely recommend to friends and family More
by pennyemelife
Employees Worked With
Sosa L., zzJR zzVillanueva
September 17, 2016
Easy! Had to replace my Genesis Coupe that was totaled. Mueen (Moe) put me in a new one easy and I think made the best deal he could for me. Had to replace my Genesis Coupe that was totaled. Mueen (Moe) put me in a new one easy and I think made the best deal he could for me. More
by Mike_n_Jane_I
Employees Worked With
Mueen Shurafa, zzPaul zzJones
September 17, 2016
Happy in my Hyundai I am happy with my experience with the Ron Carter Hyundai Clear Lake dealership thus far and I am happy with my Hyundai. The Santa Fe Sport 2.0T meet I am happy with my experience with the Ron Carter Hyundai Clear Lake dealership thus far and I am happy with my Hyundai. The Santa Fe Sport 2.0T meets my requirements for a vehicle; but having the opportunity to inspect and test drive the car really helped me fall in love with the car. I feel like it is a good investment. More
by mmsargusingh
Employees Worked With
Mueen Shurafa
September 17, 2016
Excellent service with great hospitality that gave me a good feeling of home. Very appreciative of the counselling and teamwork I received. Sincerely thank you service with great hospitality that gave me a good feeling of home. Very appreciative of the counselling and teamwork I received. Sincerely thank you! More
by c.martinez412011
Employees Worked With
zzPaul zzJones
September 14, 2016
Chris Heins Super Salesman Chris Heins is the reason we purchased a car from Ron Carter. We first made contact with Chris by phone and after several weeks of talking we went to Chris Heins is the reason we purchased a car from Ron Carter. We first made contact with Chris by phone and after several weeks of talking we went to the dealership, met Chris and got to know him. We feel he is sincere, honest friendly and trustworthy. He helped us so much and did everything possible to make this purchase easy. We thank Chris for his hard work and patience with us. Keep up the good work Chris. More
by pslewis
Employees Worked With
zzJR zzVillanueva, zzChristopher zzHeins
