Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,694 reviews
July 31, 2016
Satisfied customer Our salesman Paul Jones very courteous and professional and was able to help us make our decision for the right vehicle.Thanks to the rest of the team Our salesman Paul Jones very courteous and professional and was able to help us make our decision for the right vehicle.Thanks to the rest of the team for the financing and the local preparation for delivery on the same day! Thank you!! More
by v0609e
Verified CustomerEmployees Worked With
zzPaul zzJones
July 31, 2016
Comments Staff was excellent and they let me take my time to agree on car payments. I didn't feel pressured into making a quick decision. Staff was excellent and they let me take my time to agree on car payments. I didn't feel pressured into making a quick decision. More
by e_lacy1
Employees Worked With
zzLupe zzPena, zzGreg zzLefner, zzDonnie zzLejeune
July 30, 2016
Terrible, the price advertised was misleading We called in advance and were told that advertised price is correct and also in addition we will get the college grad discount and down payment discou We called in advance and were told that advertised price is correct and also in addition we will get the college grad discount and down payment discount. They gave completely different price, and told me that you cannot buy new car at that price. Completely misleading. I think they should be more clear in their advertised price. Very bad experience More
by pkips
Employees Worked With
Edward
July 29, 2016
Unauthorized credit check As far as I'm concerned this dealership committed fraud and I reported them to the BBB for running an unauthorized credit check on us, we will never d As far as I'm concerned this dealership committed fraud and I reported them to the BBB for running an unauthorized credit check on us, we will never do business with them again More
by HappyWife6464
July 29, 2016
Stephanie David Excellent experience with the 2nd vehicle purchase from this dealership. Would definitely recommend family and friends to experience this dealership f Excellent experience with the 2nd vehicle purchase from this dealership. Would definitely recommend family and friends to experience this dealership for their next vehicle purchase. More
by srdavid71
Employees Worked With
zzDerek zzKleinschmidt
July 29, 2016
Excellent experience I was greeted immediately and seen by a sales person in an appropriate time. Chris listened to my needs and went to find what I was looking for. Every I was greeted immediately and seen by a sales person in an appropriate time. Chris listened to my needs and went to find what I was looking for. Everyone was very professional and welcoming and accommodating. I am very satisfied with my vehicle and my experience at Ron Carter. More
by glemery
Employees Worked With
Chris
July 28, 2016
Elantra Purchase Our experience was pleasant and professional. We were treated very well and pleased with our purchase. No one was overly aggressive and they were v Our experience was pleasant and professional. We were treated very well and pleased with our purchase. No one was overly aggressive and they were very well versed in their merchandise. Thanks Chris and Israel. More
by markchapa
Employees Worked With
Israel, zzChristopher zzHeins
July 28, 2016
Great staff Cant remember everyones name but i will say everyone that i dealt with for my car purchase were AWESOME!! You guys are friendly and professional.. Cant remember everyones name but i will say everyone that i dealt with for my car purchase were AWESOME!! You guys are friendly and professional.. More
by taishawilliams80
Employees Worked With
Everyone was great.nice staff
July 28, 2016
Car purchase My experience with Ron Carter was great.They paid my trade in off.They got me in a new vehicle,financed and on the road in just a few hours.The salesm My experience with Ron Carter was great.They paid my trade in off.They got me in a new vehicle,financed and on the road in just a few hours.The salesman, Hector was very professional,informative and helpful throughout the purchase process. He made sure all my questions and needs were answered. More
by msantana949
Employees Worked With
Hector
July 28, 2016
New car, could have been a better experience. My husband and I purchased a 2017 Hyundai Elantra. The process took three days which I think is way too long, our salesman was very polite and tried t My husband and I purchased a 2017 Hyundai Elantra. The process took three days which I think is way too long, our salesman was very polite and tried to be helpful, but he was very new and I think he should be trained more thoroughly. He seemed to have trouble getting answers from upper management. Overall our experience was not terrible and we love our new Elantra. Thank you Ron Carter. More
by robbihaverstuhl
Employees Worked With
Richard Aigbedo
