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Big Star Hyundai

Friendswood, TX

4.3
6,680 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,680 reviews

July 27, 2016

Glen Hardwick DealeRater Testimonial I have had 3 events with this dealership. In 2014 I had a fuel pump go out on me and it was replaced under warranty to my complete satisfaction. In Ju More

by glenallan111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzPaul zzJones
Jul 28, 2016 -

Big Star Hyundai responded

Thank you for your feedback, we really appreciate it. Thrilled to hear that we are "firing on all cylinders", and getting it right in both sales and service. Sorry to hear about the bad gas. Happy you keep coming back and congratulations!

July 27, 2016

My new vehicle I had a pleasant experience overall with my time at Ron Carter and with my salesman Mr Sosa as well as with my finance person Mr. Rogelio. I would def More

by dianew0936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Rogelio in finance, Sosa L.
Jul 28, 2016 -

Big Star Hyundai responded

Thank you for your feedback, we really appreciate it. Referrals are our best advertising. Happy to hear that Sosa and Roger did a great job for you!

July 26, 2016

Ratings Survey From the bottom I inquired information online, until the moment I walked into the dealership I was pleased with the service from every staff member th More

by dncotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
Jul 26, 2016 -

Big Star Hyundai responded

Thanks for your feedback, we really appreciate it. Happy to hear that you were happy with your online experience forward and met several of our excellent staff!

July 26, 2016

Anthony Merchant as salesperson of the year! I bought my first car with Ron Carter Hyundai and I had the most pleasant experience. My salesperson, Anthony Merchant, was by far the most helpful an More

by Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzAnthony zzMerchant
Jul 28, 2016 -

Big Star Hyundai responded

Thank you for your feedback, we really appreciate it. Happy to hear that Anthony took good care of you. Our customers love Anthony!

July 26, 2016

Best customer service My experience was great. Getting the vehicle that we wanted took a little bit of work but Ron Carter delivered. I had some issues regarding scratches More

by amit.bem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Karamitsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzCassy zzAchanzar
July 25, 2016

Buy the best Hyundai I have always had a great experience with Ron Carter Hyundai. The service department is excellent and is easy to make an appointment and the work is d More

by glenda_shelton47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzDaniel zzCurbello
Jul 26, 2016 -

Big Star Hyundai responded

Thanks for your feedback, we really appreciate it. Happy that our all of our departments are working together to give you the best experience possible.

July 24, 2016

WORST BUYING EXPERIENCE EVER! PROMISES, PROMISES. NO FOLLOW UP. BE READT TO DO BATTLE TO GET ANY SERVICE AFTER THE SALE. VERY POORLY RUN DEALERSHIP. SEE THEIR BBB RATING BEFOR More

by NEVER AGAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Karamitsos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAlex zzGarcia
July 24, 2016

Hyundai Accent Thank you so much for my new car, it is a delight. I am so satisified with my car and your sales team is the best. i went through so many dealership a More

by rickianda72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzGreg zzLefner, zzDonnie zzLejeune
Jul 26, 2016 -

Big Star Hyundai responded

Thanks for your feedback, we really appreciate it. Happy that you are confident enough in us to refer your friends and family!

July 24, 2016

Took to long to greet me It was a long wait to be seen. The deal was overall okay I will recommend the leadership to my friends. I am over all satisfied about the deal. More

by pamelawhite040723
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Rios
Jul 26, 2016 -

Big Star Hyundai responded

Thanks for your feedback, we really appreciate it. Happy that you are satisfied with your purchase and we are working to streamline our process to safeguard our customer's time.

July 24, 2016

LOOK FOR R> SOSA Compared to the FIRST vehicle purchased with RON CARTER, and the overall experience of buying.... I would have to say that this was by far the best. W More

by indy36tlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GO TO RON CARTER : ASK FOR SOSA!!, Sosa L.
Jul 26, 2016 -

Big Star Hyundai responded

Thanks for your feedback, we really appreciate it. Happy that the experience online and moving forward with Sosa was a good one. We love the recommendation!

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