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Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,692 reviews
November 21, 2015
Excellent Service and Professional Staff! My experience was excellent! I usually dread the thought of purchasing a new vehicle, but Ron Carter Hyundai made my experience easy and very pleasant My experience was excellent! I usually dread the thought of purchasing a new vehicle, but Ron Carter Hyundai made my experience easy and very pleasant. Paul Jones is an excellent salesman who listens to his customers and their needs in a vehicle. I truly appreciate all his dedication and commitment to get me into my new Hyundai Accent. I will definitely recommend him to any potential Hyundai buyers in the future. He is very professional, friendly, and honest and that is truly appreciated in this type of business. More
by TD_LINKEN601
Verified CustomerEmployees Worked With
zzPaul zzJones
November 20, 2015
2nd car in 3 months from Ron Carter I went back to Ron Carter for a car for my daughter. It was great dealing with Hector, who made sure my daughter got want she wanted/needed, which wa I went back to Ron Carter for a car for my daughter. It was great dealing with Hector, who made sure my daughter got want she wanted/needed, which was slightly different than what Dad wanted. LOL. More
by EDDIEHALL1213
Employees Worked With
Hector Jaramillo
November 19, 2015
Long process Once the deal was made we were there for quite a long time until the papers were finalized. Other then that and the price it was a good dealership. Once the deal was made we were there for quite a long time until the papers were finalized. Other then that and the price it was a good dealership. More
by MATTHEWORTMAN1
Employees Worked With
zzPaul zzJones
November 19, 2015
Good experience of buying a new vehicle . Good price and cars availability. Good ambiance and friendly staff. I will definitely recommend Ron Carter to my friends. . Good price and cars availability. Good ambiance and friendly staff. I will definitely recommend Ron Carter to my friends. More
by VAMSIKALYANIN
Employees Worked With
Mike Chappa
November 19, 2015
Very good A very good experience at Ron Carter Hyundai. The representative I dealt with was polite,courtious and prfessional. He followed up with and mafe su A very good experience at Ron Carter Hyundai. The representative I dealt with was polite,courtious and prfessional. He followed up with and mafe sure I was satisfied. More
by ALIRICH
Employees Worked With
Kilan
November 19, 2015
NOT satisfy. I was very disappointed of the customer service I received at Ron Carter. I've purchased vehicles before at this location. I went back thinking they w I was very disappointed of the customer service I received at Ron Carter. I've purchased vehicles before at this location. I went back thinking they would be as pleasant / helpful as they were before. I will go back because I have to pick up my license plates, but will attempt to find another place for my vehicle services and in the future, for any vehicle purchases. More
by CLAUDIANA0428
Employees Worked With
Finance Manager / Sales man / and their supervisors who I have yet, to hear from after several messages left with receptionist.
November 17, 2015
Care, Concern & Quality during my Hyundai experience! Thank you for great customer service! I'm looking forward to the next couple of years having the Hyundai experience with my family! I will definitely Thank you for great customer service! I'm looking forward to the next couple of years having the Hyundai experience with my family! I will definitely share my experience with others! More
by YOSHIGIRL00
Employees Worked With
Spring Shelton
November 17, 2015
Great price and friendly sales team Buying my car at Ron Carter was simple and quick. Kilan in particular was very helpful and described all of the features perfectly. He even went out o Buying my car at Ron Carter was simple and quick. Kilan in particular was very helpful and described all of the features perfectly. He even went out of his way to deliver some things to me personally which I had left at the dealership. More
by NICK0
Employees Worked With
Kilan Anderson
November 17, 2015
Great Wonderful the staff is very friendly and very professional would defiantly come back in the future great prices on great cars LOVE My new car!!!!! Wonderful the staff is very friendly and very professional would defiantly come back in the future great prices on great cars LOVE My new car!!!!! More
by ALEXCO2015
Employees Worked With
zzDavid zzWaters
November 17, 2015
STAY AWAY!!!! AVOID THIS DEALERSHIP AT ALL COST!!!! THEY WILL DAMAGE YOUR VEHICLE AND THEN TELL YOU THAT YOU ARE A LIAR AND REFUSE TO FIX IT! Had an appointment AVOID THIS DEALERSHIP AT ALL COST!!!! THEY WILL DAMAGE YOUR VEHICLE AND THEN TELL YOU THAT YOU ARE A LIAR AND REFUSE TO FIX IT! Had an appointment for them to complete a recall on my Santa Fe...should have taken 2.5 hours, after 4 hours, I asked what the hold up was and they said the recall was done, but they were waiting on them to clean my car. They said I could take it and just bring it back to have it cleaned so I did. Took care of what I needed to and then took my car to my regular mechanic to have the oil changed. He took one look at it and told me to take it back to the dealership because there was a very bad coolant leak. When I did, the service rep, Brian Hemphill, admitted that they mechanic working on my recall noted that he disconnected the radiator hoses to complete the recall and when he reconnected them, there was a leak. Now, they failed to tell me that...and claimed that they just exposed and existing issue. They could not have caused the problem but would charge me over $400 to fix it. I told them to wash it because they owed me that and I would take it to my mechanic since I trusted him and no longer trusted them. I called Hyundai USA and filed a complaint. According to them, the service manager himself said he would speak to me directly to resolve my complaint. No one has ever called me. So the recall was to replace the alternator, which means they should have replaced the serpantine belt also. Well, it started to break last night, and I took my car to my mechanic. He called me today and said that Hyundai should fix it under warranty if they replaced my alternator. I called Ron Carter and was basically told I was a liar and that they weren't responsible. Now I am out $310 because of damage caused by Ron Carter Hyundai, and as if that's not bad enoughm Hyundai USA is standing behind Ron Carter's behavior. More
by hilelc
Employees Worked With
Brian Hemphill, Josh Dash
