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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
October 14, 2015
The staff at Ron Carter went above my expectations When taking delivery of the vehicle I headed home to lake Jackson (about a 50 mile drive) I realized that I had my garage door in the homelink on my t When taking delivery of the vehicle I headed home to lake Jackson (about a 50 mile drive) I realized that I had my garage door in the homelink on my trade vehicle and did not have a door key to my house. the staff at Ron Carter followed me home in my trade vehicle, opened my garage door and then drove the trade vehicle back allowing me to not have to drive back and forth. They made the long drive instead. That is first class service! More
by RITABETH
Verified CustomerEmployees Worked With
Michael Ogaz, Chris Davis
October 14, 2015
Good salesman tried hard to get a deal that i was satisfied with. Good BBQ on saturday and friendly staff as soon as i arrived. salesman tried hard to get a deal that i was satisfied with. Good BBQ on saturday and friendly staff as soon as i arrived. More
by brendagone062000
Employees Worked With
zzJose zzSuarez
October 13, 2015
A great experience...that went very smooth. Excellent dealership that has some first rate salesmen that make you feel welcome as you walk thru the door. The receptionist was very welcoming as w Excellent dealership that has some first rate salesmen that make you feel welcome as you walk thru the door. The receptionist was very welcoming as well. Also, Augustine and Kerry Marsh (in financing dept.) worked very hard to pull the deal together as there was a trade-in. More
by henriettamarek
Employees Worked With
Angel Mejia assisted Jose Suarez and both salesmen handled my trade-in and new car purchase very professionally. I will return and will recommend your dealership to my friends and family. , zzJose zzSuarez
October 12, 2015
Good Experience I recommend this dealer. Very clean and attentive. Everyone was so nice and professional to me and my family. I would defiantly recommend and come I recommend this dealer. Very clean and attentive. Everyone was so nice and professional to me and my family. I would defiantly recommend and come back for future business. More
by RENEVENSES91
Employees Worked With
Stephen Payne
October 10, 2015
Trade in Went in to trade in my 2014 Santa Fe Sport for the new 2016 Santa Fe, got helped by Phillip Morrow and Jon Strellow two of the most nicest people you Went in to trade in my 2014 Santa Fe Sport for the new 2016 Santa Fe, got helped by Phillip Morrow and Jon Strellow two of the most nicest people you can ever meet, they answered our questions completely and put our minds at ease. I would completely recommend going to these guys for your new Hyundai. Hugo and Norma Guevara. More
by hgue47
Employees Worked With
Phillip Morrow and Jon Strellow
October 09, 2015
Never seen so much of lying and cheating! My biggest motive for writing this review is to prevent Ron Carter from being dishonest to more customers and to make them pay more. These are their g My biggest motive for writing this review is to prevent Ron Carter from being dishonest to more customers and to make them pay more. These are their gimmicks: 1) They try to bring in customers by claiming to beat any other dealer by 1100$ but I bet they will never give it to you. They will ask you to to bring the picture of a buyer's order from another dealership, which no dealer will give you. And if you somehow manage to do it, they will add a "package" costing 2995$ to your price! (Read about this package below) 2) They entice customers by the $300 gift cards. Other dealers give straight-up discounts, Ron Carter gives gift cards. You choose! 3) They let you play the money machine game. The maximum that people can stash into their t-shirt is never over $60. Which is honestly peanuts considering the value of the car you're buying. 4) Here comes the package: It is the most wasteful thing I can imagine a person buying at this dealership. The only things that are useful in that package: window tint, oil changes and tire rotation; all of these add up to no more than $1000 if you buy them at the most expensive shops. You're literally giving away the rest of your $ 3000!!! More
by like_honesty
October 09, 2015
Very Happy! Very Happy with my Purchase!!! I visited the dealership to look at cars on my way back from UTMB hospital a little over a month ago and met a Sales Pe Very Happy with my Purchase!!! I visited the dealership to look at cars on my way back from UTMB hospital a little over a month ago and met a Sales Person, Chris. He was very friendly and helpful and asked what brought me to the dealership that day, I explained I needed a new vehicle being my truck was broken and I was interested in an Elantra. I also explained,it needed to be within a budget and it may be a few weeks before purchase because my husband was in the hospital. He understood the situation, made me feel like he genuinely cared and after we test drove the Elantra he wished me well and told me he hoped my husband would be ok. I knew from that experience I wanted to get a car from there. Chris kept in touch periodically for the few weeks it took to go through my husbands brain surgery, and even the two times I tried to make it to the dealership but was called into work; never making me feel pressured, hassled or that I was an inconvenience. When we finally! came back, Chris was genuinly happy to meet my husband and then made sure that we got the car we wanted. Which ended up being the Elantra GT, (WITH OPTIONS)!!! He worked hard for us to get it to the right price, and brought his manager into the conversation (who was also very nice!) and even swayed my very stubborn husband with a deal that fit our budget. All in all, I got the car I loved, at a fair price and Chris's casual friendlyness made this process a positive experience!! More
by DAEDALLIMN
Employees Worked With
Chris C.
October 09, 2015
straight forward and profesional. Bottom line, no nonsense sales associates and well informed, quick and efficient finance specialists make buying a new vehicle from Ron Carter a pleasurable experience. sales associates and well informed, quick and efficient finance specialists make buying a new vehicle from Ron Carter a pleasurable experience. More
by MIKETHEPIRATE30
Employees Worked With
zzAlexis zzCamarillo, zzLupe zzPena
October 09, 2015
Very good experience, very happy Was happy with my trade and my car payment being almost the same, I loved my accent I got there but really Love the Elantra. Was happy with my trade and my car payment being almost the same, I loved my accent I got there but really Love the Elantra. More
by accent2014
Employees Worked With
Abner Mendez, zzAlex zzGarcia
October 09, 2015
Customer Service Great experience with Chris C. He was very helpful in helping my husband and I selecting the best option. He's very patient and excelled in our expect Great experience with Chris C. He was very helpful in helping my husband and I selecting the best option. He's very patient and excelled in our expectations. He was determined to get us the best deal for us. He didn't give up and has a positive go get them attitude, More
by guerrajen513
Employees Worked With
Chris Cromer
