Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,692 reviews
June 09, 2014
Wonderful Experience and Deal Buying my first car was always going to be an exciting ordeal and Ron Carter gave me that experience. The Sales person John Russ was very helpful pro Buying my first car was always going to be an exciting ordeal and Ron Carter gave me that experience. The Sales person John Russ was very helpful providing details about the car and was with me till i sealed off the deal by midnight. Got a good deal and a nice experience. More
by subi10
Employees Worked With
zzJohn zzRuss
June 09, 2014
Awsome service They got so many vehicles any tipe of colors and stiles also the service is grate they help you from the start of your purshesto the end. so happy co They got so many vehicles any tipe of colors and stiles also the service is grate they help you from the start of your purshesto the end. so happy costumer i defenaly recomended to any one who is looking for a new car to stop by Ron Carter first More
by jcgarcia
Employees Worked With
Mueen (Moe) Shurafa
June 09, 2014
Awesome service The service was great along with the kindness of the workers. The money machine was a great experience and was super fun also the coffee machine was c The service was great along with the kindness of the workers. The money machine was a great experience and was super fun also the coffee machine was cool too More
by Colby will
June 09, 2014
Good car My overall experience was great, Jared Howard was our financial manager and was fantastic and very personal. I would recommend this dealership to anyb My overall experience was great, Jared Howard was our financial manager and was fantastic and very personal. I would recommend this dealership to anybody interested in purchasing a new car. More
by Nickclemmer
Employees Worked With
Stephen Payne
June 09, 2014
Great Service I was upside down in my Cadillac and was driving a new Sonata, I needed to trade in both vehicles for one. Scott Sanders worked with me and gave me fa I was upside down in my Cadillac and was driving a new Sonata, I needed to trade in both vehicles for one. Scott Sanders worked with me and gave me fair value for my vehicles and I drove away in a 2014 Genesis. Great Job guys! More
by iamawc127
Employees Worked With
zzScott zzSanders, zzMiles zzWalker
June 09, 2014
New car purchased with great customer service. Our prior hyundai was totaled in a terrible collision. We went back to the same dealership to purchase a new one. Our salesman was Ralph Mendoza. He Our prior hyundai was totaled in a terrible collision. We went back to the same dealership to purchase a new one. Our salesman was Ralph Mendoza. He was very courteous, knowledgeable about the features, answered all questions. When we needed to discuss pricing he was prompt in notifying the next manager. Each manager we dealt with was courteous and listened to my husband's concerns. Each time an offer was made, it was taken seriously by the managers and they returned promptly with a response. Our overall experience was great. My husband and the salesman came to an agreement to the price we wanted to pay. More
by PaulaRichard
Employees Worked With
Other Employees :
zzRalph zzMendoza, zzDaniel zzSchatte, zzScott zzSanders
June 08, 2014
AWESOME GUYS They helped me out to get a awesome car and was very willing to go that extra mile to get me what i wanted and im a happy customer. Go check them out They helped me out to get a awesome car and was very willing to go that extra mile to get me what i wanted and im a happy customer. Go check them out More
by slickrick_71
Employees Worked With
zzMike zzOgaz, Stephen Payne
June 08, 2014
Long Day We told the salesperson that we had never traded-in a car and did not know how it worked. He told us that the dealership would pay-off the balance bu We told the salesperson that we had never traded-in a car and did not know how it worked. He told us that the dealership would pay-off the balance but did not emphasize that we would be responsible for the difference. We feel that when it came to the actual numbers, the information was not explained thoroughly and passed over quickly. Also, the sales person and financial person interfered with with our personal conversations when it came to questions and concerns we had. We even talked about coming back the following week and coming back with a better down payment. We spent hours there and did not see the actual cost until the very end and the cost was more than what we had been told. This is the second time we go to Ron Carter and we did not have the same experience the first time. We felt pressured, and we did not have a good experience this time. My wife went to the dealership the morning after to see how we could return the car. If we could return the car, we would do so. More
by juanello
Employees Worked With
zzMike zzOgaz
June 08, 2014
Awesome experience! What an awesome experience! With a credit score of 505 I thought it would be impossible for me to get into a new car. Ralph made it happen. He got What an awesome experience! With a credit score of 505 I thought it would be impossible for me to get into a new car. Ralph made it happen. He got me into a new car with payments I could afford. The finance team went head to head with the banks and negotiated a price I could live with. Ralph was up front with me and kept me informed the whole way. Everyone at the dealership was friendly and quick to offer a smile when ever they walked by. I would recommend this dealership and definitely my sales guy Ralph. Thanks Ralph and everyone involved in making my deal happen! Side note: While I was waiting there were several sales people who walked by but one mans face I will always remember is Christian Karamitsos. He was so kind. While I was waint for Ralph to finish with the client ahead of me Christian asked if I needed anything and pointed out that there was another waiting area that has food and drink. Super nice guy. More
by juliepurkiewicz43
June 07, 2014
BEST CAR BUYING EXPERIENCE My experience at Ron Carter was very satisfying. I was felt right at home and welcomed right as I walked through the door. I was given great service a My experience at Ron Carter was very satisfying. I was felt right at home and welcomed right as I walked through the door. I was given great service and was not pressured into buying anything I didn’t want, like at other dealerships I have been to in the past. My salesman David Waters was the best. He got me a great deal on my Sonata and made sure I was cared for throughout the entire buying process. More
by lbeserra
Employees Worked With
zzDavid zzWaters
