
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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The repair was fine but there was grease on steering wheel and visor and a pillar wheel and visor and a pillar More
Everything went smooth and the Customer Service was way more than exceptional and I really do love this location more than exceptional and I really do love this location More
They always try and sell additional services at an extremely inflated price. To slow service extremely inflated price. To slow service More
I was very pleased with the updates and the videos were very impressive. All in all the customer service was very good. very impressive. All in all the customer service was very good. More
Was not satisfied with the service. There was a lack of Communication between advisor and I. Felt like they didn’t really care about the customer. There was a lack of Communication between advisor and I. Felt like they didn’t really care about the customer. More
My overall experience with Alex was ok but the person who worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually so worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually sold me to lease. Jimmy did not write it up correctly which now I am not a happy customer entirely, I should have caught it, Arin said we would have all oil changes free during our lease, I did tell Jimmy and he said ok but documented incorrectly as only 3 oil changes. After we left the dealership we realize we did not get offered the road hazzard warrenty so came back the next morning was told by Jimmy..to late..you have to get it before signing your documents, he did not offer it then, he was too busy trying to sell us window replacement!!! I personally feel he did not represent your dealership completely right. If I am off base here please let me know when you check this out More
I had a great experience with Alex. I didn’t expect to go in and purchase anything the same day but Alex went above and beyond for me. He was super detail oriented and worked with all m I didn’t expect to go in and purchase anything the same day but Alex went above and beyond for me. He was super detail oriented and worked with all my circumstances. 10/10 More
Friendly and Helpful Staff. Smooth and Easy Process. Timely and Effective Service. Fair Pricing. Clean facilities and convenient waiting areas. Smooth and Easy Process. Timely and Effective Service. Fair Pricing. Clean facilities and convenient waiting areas. More