Bill Black Chevrolet

I deal with Brandon every time for service, he's the best!! Very honest and helpful. Of course they are not '30 min oil change' fast but id rather have someone be thorough and take care of my car over s best!! Very honest and helpful. Of course they are not '30 min oil change' fast but id rather have someone be thorough and take care of my car over someone who is rushing and just trying to get it done. More

I recently purchased a used truck from Bill Black Chevrolet. I was told it would receive a full service and inspection before delivery, since I needed to drive it out of state shortly after purchase. Chevrolet. I was told it would receive a full service and inspection before delivery, since I needed to drive it out of state shortly after purchase. The truck was not delivered on time, and I was repeatedly told “tomorrow” for three days with no proactive communication. My schedule had to be rearranged multiple times because of this. When the truck finally arrived, the service work that was represented as completed was not done correctly. The transmission had been significantly overfilled, which caused fluid to blow out while towing, leading to harsh shifting and slipping during a long highway drive. This was not a minor issue — it happened while hauling a trailer, which is a real safety concern. When I initially contacted the dealership, I was told that I “bought a used vehicle” and no assistance would be offered. Only after providing documentation did the dealership change their position. On top of that, within the first few days of driving, I discovered a wheel bearing going bad — something a proper inspection should have identified. This calls into question whether the inspection was actually done or simply marked as completed. To be clear: no one expects a used vehicle to be perfect, but when a dealership promises service and inspection as part of the sale, those things should be done correctly. The lack of communication, the misrepresentation of completed work, and the initial refusal to address an issue caused by their own service department were all unacceptable. I would strongly recommend verifying any promised service or inspection work at a third-party shop before finalizing a purchase here. More

Really pleased with all my dealings with Bill Black Chevrolet, both new car purchases and service. Would recommend highly. Love my sales contact, Mark Dodson Chevrolet, both new car purchases and service. Would recommend highly. Love my sales contact, Mark Dodson More

Jerry Small was very helpful in our experience will Bill Black Chevrolet/Cadillac. We have purchased 2 vehicles in the past 6 months from Jerry and have been very pleased with each purchase. Black Chevrolet/Cadillac. We have purchased 2 vehicles in the past 6 months from Jerry and have been very pleased with each purchase. More

My service is always fast, efficient, and pleasant. Jeff is always cheerful and absolutely great to deal with. I appreciate the friendly service and usually get out of there in less than 90 minutes for Jeff is always cheerful and absolutely great to deal with. I appreciate the friendly service and usually get out of there in less than 90 minutes for an oil change and tire rotation. More

Dealership was welcoming, easy to work with. We worked with Ira and he was great. We worked with Ira and he was great. More

Billy was knowledgeable about the service needs of my vehicle and kept me updated on the repair work. Car service was completed on time. All customer service folks I dealt with were friendly and professi vehicle and kept me updated on the repair work. Car service was completed on time. All customer service folks I dealt with were friendly and professional More

Work involved extensive removal and drainage of fuel tank. Gas was put in School bus. (Diesel engine) tank. Gas was put in School bus. (Diesel engine) More