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Bill Black Chevrolet

Greensboro, NC

4.7
206 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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601 E Bessemer Ave

Greensboro, NC

27405

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Showing 206 reviews

November 06, 2025

Does good worker, informative about your vehicle care and maintenance.Friendly and professional .Give snacks , while you wait. More

by alfredaygarner@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My different advisors person
Nov 06, 2025 -

Bill Black Chevrolet responded

Thanks for sharing about your experience with Bill Black Chevrolet . We appreciate your business and hope to see you again soon! Tim McGee Service Manager tmcgee@billblackauto.com

November 06, 2025

Chase was great to deal with, they made a fair deal and even picked me up from airport. Love the truck! More

by chillax82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Bill Black Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Russ Cox GSM rcox@billblackauto.com

November 05, 2025

I recently purchased a used truck from Bill Black Chevrolet. I was told it would receive a full service and inspection before delivery, since I needed to drive it out of state shortly after purchase. More

by chrisfowler1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jerry McPherson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Bill Black Chevrolet responded

Nearly all of this is fairly accurate. However, the service he is referring to was his request/negotiation of us completing a full 100k service on the truck which at our cost was a little over 2400 dollars. There were delays in the completion due to the fact we wanted to only use OEM parts and it is a Ford. We were relying on parts from a different store. Secondly, his availability to have the vehicle delivered (at no expense) was difficult to set up and was a moving target. In his defense, that was solely based on his work schedule and distances between work and home. He did, in fact, purchase a 6 yr old truck with 98,000 miles on it so the wheel bearing may have had some wear perhaps but we aren't here 70 years because we just see stuff bad enough to be unsafe and do not address it. On the previous issue of the over fill of fluids, that was 100% on us for sure. We owned that and reimbursed the customer his expense. I regret we did that for sure. Yes, we required documentation on this issue from a Ford store because when I hear fluids being thrown, while logically assuming we over filled it, I still needed to insure nothing else was going on. I do not regret that. This customer has been cordial, communicated firm but respectfully, and we did drop the ball in a couple of places. Thank you Chris for the review, it is the only way we can improve.

November 05, 2025

Really pleased with all my dealings with Bill Black Chevrolet, both new car purchases and service. Would recommend highly. Love my sales contact, Mark Dodson More

by ProCoach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dodson
Nov 05, 2025 -

Bill Black Chevrolet responded

Thank you so much for choosing Bill Black Chevrolet ! Please let us know if we can be of any more assistance. Russ Cox GSM rcox@billblackauto.com

November 05, 2025

Jerry Small was very helpful in our experience will Bill Black Chevrolet/Cadillac. We have purchased 2 vehicles in the past 6 months from Jerry and have been very pleased with each purchase. More

by steven.kiserfh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Small
Nov 05, 2025 -

Bill Black Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Black Chevrolet . We look forward to having you as one of our valued customers for many more years to come! Russ Cox GSM rcox@billblackauto.com

November 05, 2025

My service is always fast, efficient, and pleasant. Jeff is always cheerful and absolutely great to deal with. I appreciate the friendly service and usually get out of there in less than 90 minutes for More

by L Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huffman
Nov 05, 2025 -

Bill Black Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Black Chevrolet . We look forward to having you as one of our valued customers for many more years to come! Tim McGee Service Manager tmcgee@billblackauto.com

November 05, 2025

Dealership was welcoming, easy to work with. We worked with Ira and he was great. More

by mbcross67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira Douglas
Nov 06, 2025 -

Bill Black Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Russ Cox GSM rcox@billblackauto.com

November 05, 2025

Bill Black has always been the best dealership for quick and reliable service. I appreciate their willingness to give me good service on every occasion. More

by FAULK492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
Nov 06, 2025 -

Bill Black Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tim McGee Service Manager tmcgee@billblackauto.com

November 04, 2025

Work involved extensive removal and drainage of fuel tank. Gas was put in School bus. (Diesel engine) More

by edcaluori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Bill Black Chevrolet responded

It sounds like this was a tricky situation, but we’re so glad our team handled it promptly and professionally. Thank you from all of us at Bill Black Chevrolet!

November 04, 2025

I had a great experience at the dealership everything went smooth Ira , Darryl and Tobias are awesome ! More

by mercedes.a.pleasant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira,Darryl , Tobias
Nov 04, 2025 -

Bill Black Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Black Chevrolet ! Russ Cox GSM rcox@billblackauto.com

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