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Bill Black Chevrolet
Greensboro, NC
457 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 457 reviews
August 26, 2026
I was pleased of the work thank you 😊. If I need any of work I will come back. If I need any of work I will come back. More
by gdgraves57
Verified CustomerEmployees Worked With
August 26, 2026
Ira Douglas was great to deal with! One of the main reasons I chose Bill Black Cadillac for my new XT5 was no unwanted dealer installed options forced on me in the sale. Thanks, James One of the main reasons I chose Bill Black Cadillac for my new XT5 was no unwanted dealer installed options forced on me in the sale. Thanks, James Herring More
by tappnc1993
Employees Worked With
August 25, 2026
Service was friendly and courteous. Job was completed quickly.. i would recommend others to go to the dealership. Job was completed quickly.. i would recommend others to go to the dealership. More
by ecukappa2
Employees Worked With
August 23, 2026
Fast easy and extremely polite service professionals! I am definitely pleased with all things Black Cadillac at this point in time! Thank you I am definitely pleased with all things Black Cadillac at this point in time! Thank you More
by scottm18
Employees Worked With
August 20, 2026
Very friendly, professional, and helpful. Handled my claim fast and efficient. Even call the rental service for me. Handled my claim fast and efficient. Even call the rental service for me. More
by shortordercook61
August 16, 2026
Service was fine. No problems. I was surprised when I went to check out and discovered an additional fee for using my cc. I noticed that most of the service bays were No problems. I was surprised when I went to check out and discovered an additional fee for using my cc. I noticed that most of the service bays were not being used. Perhaps that’s the reason. For many years I thought this was a premier dealership that made me feel special. Now, not so much. Most likely I will not return for service based on the cc fee. More
by LYN.BOWEN
Employees Worked With
August 12, 2026
Bill Black made the car buying experience very easy and pleasant. I would recommend anyone looking for a vehicle to go see them and discover the difference in them compared to other dealerships! pleasant. I would recommend anyone looking for a vehicle to go see them and discover the difference in them compared to other dealerships! More
by CRUSHS
Employees Worked With
Ira Douglas 5 stars!
August 11, 2026
Staff very friendly with great customer service, but the service was unacceptable. Left my car over a 3 day period, they could not find the issue with my car. I took it home, discovered my own problem, to service was unacceptable. Left my car over a 3 day period, they could not find the issue with my car. I took it home, discovered my own problem, took pictures, and went back. Then they found the problem. I don't think they actually took the time to figure it out. My back window was left down as well. Had to bring my spare key to let the window up after hours. I am very disappointed in the service department at this dealership. I did not allow them to fix my car. More
by gibsonc2
Employees Worked With
Tony and Robert were great at the customer service desk.
