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Bill Black Chevrolet

Greensboro, NC

Overview
Employees
Reviews
Vehicles
4.8
309 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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601 E Bessemer Ave

Greensboro, NC

27405

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Showing 309 reviews

April 29, 2026

I had an appointment, arrived a few minutes early and my service was completed earlier than I expected. More

by braswell.shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Bill Black Chevrolet responded

We’re pleased your Chevrolet Trax service wrapped up earlier than expected. Thank you for sharing your experience with us. Safe travels! Russ Cox GSM rcox@billblackauto.com

April 29, 2026

Excellent customer service! Robert was very professional and on top of things. He promptly called me when my car was ready to be picked up so I could arrange a ride back to the More

by KATIEM1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 29, 2026 -

Bill Black Chevrolet responded

Thank you for sharing your positive experience. We’re pleased our service team notified you promptly when your GMC Sierra 1500 was ready and helped arrange your ride back. We look forward to assisting you again. Russ Cox GSM rcox@billblackauto.com

April 29, 2026

Jeff was great, very professional and patient with me. wait was a little long but very comfortable space for waiting. More

by marlene77ellison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Bill Black Chevrolet responded

It’s great to know Jerry provided professional and patient support during your Cadillac XTS service. Thank you for bearing with the longer wait and we’re happy the waiting area offered a comfortable space. We look forward to assisting you again. Russ Cox GSM rcox@billblackauto.com

April 29, 2026

I can’t say enough about how exceptional the staff here is. They take great care of their customers, and their used vehicles are pristine. I was very hesitant as I had visited several lots looking for a ca More

by Jill Lucas Drakeford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Russ, & Jerimiah
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Apr 29, 2026 -

Bill Black Chevrolet responded

Hi Jill! We are grateful for your business and review! It means the world to us that you felt cared for and right at home with our team. See you next time at Bill Black Chevrolet!

April 27, 2026

A positive experience. Paid attention to me and made me feel relevant. Work performed was done well and precise. More

by nick@rebathswva.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Bill Black Chevrolet responded

Thank you for sharing your experience. We’re glad our team made you feel valued and completed the service on your Cadillac with precision. If there’s anything else you need, please let us know. Tim McGee Service Manager tmcgee@billblackauto.com

April 26, 2026

Jerry was great pulling everything together for to be able to get fleet. The service that he give us was like we were dealing with a friend. More

by dhawkins9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Small
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Apr 26, 2026 -

Bill Black Chevrolet responded

It’s wonderful to hear our team pulled everything together smoothly and made you feel at ease like working with a friend. Congratulations on your used Chevrolet Traverse and thank you for the 5-star rating. Russ Cox GSM rcox@billblackauto.com

April 24, 2026

Great service, quick repair ,thank for the information that you gave me ,thanks again because I was on time for work More

by mjehovah814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Bill Black Chevrolet responded

Hi Hovah! We're so glad our team could provide quick service and get you back to work on time! Thank you for choosing Bill Black Chevrolet. We hope to see you again!

April 24, 2026

Billy in service is the king of good customer service! Ive purchased 2 cars and have been using the service dept over 15 years. More

by sda_cme_amezminofmuzic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in Customer is the KING OF CUSTOMER SERVICE!
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Apr 25, 2026 -

Bill Black Chevrolet responded

Thank you for your loyalty and kind words about Billy and our team! We truly value your business and look forward to serving you for many more years. -Bill Black Chevrolet

April 24, 2026

Do good work, just to high. Had a plug on my ac wired back up for 650 bucks. Robbery More

by jcs991537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Suits
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Apr 27, 2026 -

Bill Black Chevrolet responded

From the information provided in this review, I cannot look up information on your visit with us. If you would like to discuss your visit in more detail, you can reach me at the following. Tim McGee Service manager 336-387-3642

April 24, 2026

Car was bright in for its 1st oil and tire rotation. Car was finished quickly and washed. Job well done. More

by pmbau73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Bill Black Chevrolet responded

We’re happy to hear your car was ready quickly and looking sharp! Thank you for choosing Bill Black Chevrolet!

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