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Bill Black Chevrolet
Greensboro, NC
513 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 513 reviews
Verified Customer
October 05, 2026
My invoice had the wrong name on it. I'm with a local agency and cannot use this invoice to reconcile the charge. I've called several times but can't seem to get the service advisor to c I'm with a local agency and cannot use this invoice to reconcile the charge. I've called several times but can't seem to get the service advisor to correct the name. Just empty promises. I never even spoke to the original service advisor about this; had to speak to someone else because Jerry was unavailable. Nothing against any particular person, but you can understand the frustration this causes. More
by bthorne0
Employees Worked With
October 05, 2026
Everything they did for me on my last visit was finally taken care of with some direction. They have to learn to listen to their customers and have better communication with the sales department when neces taken care of with some direction. They have to learn to listen to their customers and have better communication with the sales department when necessary. More
by solutionscsa
Employees Worked With
October 02, 2026
Black Cadillac has been my go-to place for cars for the last forty years, when we moved to Greensboro. They are first class all the way. The service, the people, the waiting and show room areas are super last forty years, when we moved to Greensboro. They are first class all the way. The service, the people, the waiting and show room areas are superb. However, my last two visits were very expensive. I realize prices across the board have gone up but I don't think this much. I will probably be in the market for a new car in the next year or so and I will be mindful of the advisability of price shopping around. More
by MCLAURITZEN
Employees Worked With
Billy O'Conner has been our contact person in the Service Dept for all of our Black Cadillac experience. He is a gem and of course he cannot do anything about the prices. They are what they are and I'm not sure they are competitive. c
October 02, 2026
Very professional service, quick and did and repair in time estimated, clean and nice waiting area. time estimated, clean and nice waiting area. More
by DIXIECUTTING
Employees Worked With
Other Employees :
Robert was excellent in ordering part and follow-up for installation.
October 02, 2026
All the writers are very friendly, easy to communicate with, show they are very concern about you and your auto. They will keep you informed about the progress of the work being performed and if there is with, show they are very concern about you and your auto. They will keep you informed about the progress of the work being performed and if there is another problem they will explain it to you in detail. More
by jimolivia1968
Employees Worked With
October 02, 2026
I received excellent service once again like always when I brought my Corvette in for an oil change. That’s why I keep coming back to Bill Black Chevrolet for service. I brought my Corvette in for an oil change. That’s why I keep coming back to Bill Black Chevrolet for service. More
by RLDUNMAN1
Employees Worked With
Chase Gibson, Tony Jeffries
October 01, 2026
Warmth of sales team, particularly my salesman, Ira. Never felt pushed into making my purchase. Never felt pushed into making my purchase. More
by jimonbeechtree
Employees Worked With
