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Bill Black Chevrolet

Greensboro, NC

4.7
513 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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601 E Bessemer Ave

Greensboro, NC

27405

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Showing 513 reviews

September 30, 2026

Very good selection of new cars. Sales staff was very helpful and friendly. We were offered drinks etc while making the purchase. More

by dfdrodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Around Hayes
Sep 30, 2026 -

Bill Black Chevrolet responded

Our team enjoyed guiding you through the purchase of your new Chevrolet Trax. Knowing that our selection, friendly assistance, and refreshments made the process comfortable means a lot to us. Russ Cox GSM rcox@billblackauto.com

September 29, 2026

all went well, all is good, I will tell everyone to use this service. Thank you all. More

by RFORD81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Bill Black Chevrolet responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Bill Black Chevrolet Team

September 29, 2026

Good communication and proactive on making the appointment. Feedback on the repair was good and proactive communication on what need to have extra attention. More

by jan-reiner.meijer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Sep 29, 2026 -

Bill Black Chevrolet responded

Your feedback about our proactive communication when scheduling your Malibu service and explaining repair details truly means a lot to our service department. We’re pleased Jerry and our team could keep you informed and highlight areas needing extra attention. Russ Cox GSM rcox@billblackauto.com

September 29, 2026

Great service, very professional. Mrs Valerie Benton- Smith, a wonderful and beautiful individual. Service was outstanding. I give her an 10 plus. More

by TERESA ANNETTE AIKENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Smith
Sep 29, 2026 -

Bill Black Chevrolet responded

Our team was delighted to assist with your purchase of the used Chevrolet Malibu. Knowing you found our service outstanding and professional means a lot to our team. Russ Cox GSM rcox@billblackauto.com

September 29, 2026

BLACKS SERVICE DEPARTMENT IS ONE OF THE BEST IN NC. GREAT FAMILY OWNED BUSINESS. THEY CARE ABOUT THERE CUSTOMERS AND STAFF More

by cthom65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William oconnor
Sep 29, 2026 -

Bill Black Chevrolet responded

Thank you for the five-star rating and for recognizing our family-owned service department. We’re glad the service on your Cadillac XT6 met your expectations. Russ Cox GSM rcox@billblackauto.com

September 27, 2026

I had scheduled an appointment at 8:00 am and left after noon. Too long to wait and too expensive for the work preformed. More

by ETOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry McPherson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Bill Black Chevrolet responded

I'm very sorry that your appointment took longer than anticipated. We value your time and will use this feedback to improve the efficiency of our service moving forward. If you would like to discuss the situation further, please feel free to contact me directly. Thank you, Tim McGee - Service Manager - 336-387-3642

September 27, 2026

Most enjoyable professional sales person. Finance manager was professional and presented his products without trying to oversell product. I felt no pressure purchase extra products. More

by tojeharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Bill Black Chevrolet responded

Our team enjoyed guiding you through the purchase of your used Cadillac XT5. Knowing that you felt no pressure when reviewing additional products and financing options is rewarding. Russ Cox GSM rcox@billblackauto.com

September 25, 2026

Natalie was kind, knowledgeable and very helpful. As always, the dealership did a fantastic job. More

by garypark2043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Sep 26, 2026 -

Bill Black Chevrolet responded

Gary, we appreciate your shoutout to Natalie at Bill Black Chevrolet. See you next time. Safe travels!

September 24, 2026

Great customer service. My Car is always fixed correctly and in a timely manner. Prices are reasonable More

by CORI122897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Sep 24, 2026 -

Bill Black Chevrolet responded

Balancing fair pricing with prompt, accurate repairs guides how our service department cares for your Cadillac XTS. Your kind words and five-star rating mean a lot to us. Russ Cox GSM rcox@billblackauto.com

September 23, 2026

The Service Center has always been really helpful. They were done in a timely manner. I appreciate learning about what needs future maintenance so we can preplan for it in our budget. More

by karen_barnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name - young gentleman
Sep 23, 2026 -

Bill Black Chevrolet responded

Knowing that you found our service center consistently supportive and prompt means a lot to our team. We’re pleased we could outline upcoming maintenance so you can budget for your Cadillac XT5 with confidence. Russ Cox GSM rcox@billblackauto.com