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Bill Byrd Kia
Panama City, FL
349 Reviews
Founded in 1997, Bill Byrd Kia has served the Tallahassee, Pensacola, and Panama City area for nearly 20 years. With us, it's not about selling you the most expensive car to get the best margin. Instead, we pride ourselves on customer service and finding the right vehicle to fit your needs. Before you go on a wild chase to find the best deal, give us a try.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 349 reviews
October 21, 2025
Dealt with salesman over the phone in the purchase of a new vehicle, and, over the phone conversation can be a little confusing but Mike did an outstanding job of relating the information clearly and th new vehicle, and, over the phone conversation can be a little confusing but Mike did an outstanding job of relating the information clearly and thoroughly. Thanks Mike for making the purchase go so smoothly! More
by MTBEARS636
Employees Worked With
October 19, 2025
Dennis was very attentive to what we were looking for and was very knowledgeable. He was polite and answered all of our questions and was never pushy. We enjoyed our SUV purchase experience with him. was very knowledgeable. He was polite and answered all of our questions and was never pushy. We enjoyed our SUV purchase experience with him. More
by ckelley522
Verified CustomerEmployees Worked With
October 16, 2025
Mr. Cross was excellent. He was personable and very helpful. Thank you again for a nice experience. helpful. Thank you again for a nice experience. More
by SJRHA
October 15, 2025
Joy L. My Veteran husband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Che My Veteran husband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Chevy Trax from Bill Byrd Kia, yes it was a used car but they promised me that everything had been checked out except for the tire pressure light and they were supposed to order the sensors and I never heard back on when they were to come in and then the next week the check engine light came on and I was not going to bring the car back to Kia(they couldn't even fix the sensors), so I took the car to Bill Cramer Chevrolet and they had to replace the cadillac converter and the tire pressure sensors to the tune of $3000.00. I had to leave my car for a week and had to rent a car, now as I said my spouse had just died so I had no extra money for all of this and it was going to cost me another $1000.00 for things that were also wrong with the car. I had already paid over $11000.00 for the car and repairs, I had no more to pay so I traded in the car for a new vehicle, not wanting a payment so I used the remainder of the insurance. I took the repair bills to Kia and spoke with the manager John K. and he said that he would have to talk to the owner about a refund. He was supposed to call me the following day, but I had to call him and he said that they could not help me because it would not be beneficial to them to refund my money. So not only do they sell junk cars but they do not have any respect for Veterans, their spouses or their customers. I have never been so pissed off and disappointed in an establishment that would take advantage of a Veteran's widow. More
by ejlambert7
October 15, 2025
Omar Robinson spent a lot time and effort in helping me and my wife find the right car. Very professional and knowledgeable. and my wife find the right car. Very professional and knowledgeable. More
by actyourage54
Employees Worked With
October 15, 2025
I have always had a great experience when working with Omar and Bill Byrd Kia. Omar and Bill Byrd Kia. More
by DORA_R
Employees Worked With
October 13, 2025
Great customer service. Excellent warranty. Dennis was very attentive but not pushy. The waiting lounge was comfortable. Excellent warranty. Dennis was very attentive but not pushy. The waiting lounge was comfortable. More
by brimobenjamin
Employees Worked With
October 11, 2025
The dealer worked hard and effortlessly to make sure they could get me in the vehicle I wanted, abd the price I asked. could get me in the vehicle I wanted, abd the price I asked. More
by deliverygirl123
Employees Worked With
September 30, 2025
The salesperson explained everything to us and made everything very easy. Excellent service and delivery. everything very easy. Excellent service and delivery. More
by ROSMERYCASTILLA
Employees Worked With
September 22, 2025
Was quick on and out and very professional. Was shown all features of my vehicle Was shown all features of my vehicle More
by LJMETHLIE
Employees Worked With
