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Bill Byrd Kia
Panama City, FL
287 Reviews
Founded in 1997, Bill Byrd Kia has served the Tallahassee, Pensacola, and Panama City area for nearly 20 years. With us, it's not about selling you the most expensive car to get the best margin. Instead, we pride ourselves on customer service and finding the right vehicle to fit your needs. Before you go on a wild chase to find the best deal, give us a try.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 287 reviews
November 30, 2023
I was hoping for a better overall experience after initially beginning my purchase with mike Cross. A lot of time was wasted once the "paperwork" was taken to the GM for a supposed adjustment. Event initially beginning my purchase with mike Cross. A lot of time was wasted once the "paperwork" was taken to the GM for a supposed adjustment. Eventually, we came to an agreement, but as with all dealerships I've done business with before; I feel he (GM) did his best to get me to accept their worst. Additionally, when I drove off the lot, ALL FOUR tires needed 10+ psi of air added. The engine start/stop function is inoperable and requires service. I'm still waiting to hear back from Kia regarding the promised paint repair to the rear bumper. More
by crystalpcb
Verified Customer
November 23, 2023
I love Kia team! Is the best! Adam Jenkins VERY HELPFULL HE IS THE BEST! Is the best! Adam Jenkins VERY HELPFULL HE IS THE BEST! More
by RAULBAEZ17
November 21, 2023
The process was a bit stressful but Dennis was really nice. I bought 3 cars now and will come back in a few years when our son turns 16 I have always been pleased with the quality of kia. nice. I bought 3 cars now and will come back in a few years when our son turns 16 I have always been pleased with the quality of kia. More
by rachel.landell
Employees Worked With
November 17, 2023
Great service better attitude and a warm welcome to make us all feel at home us all feel at home More
by UZZIAHB3
Employees Worked With
November 16, 2023
Adam my salesman was fantastic, deserves a raise and or promotion. He was very accommodating. promotion. He was very accommodating. More
by cwomkcs
Employees Worked With
November 11, 2023
Clean and beautiful showroom. Very knowledgeable and friendly staff. They offered us drinks and snacks. Very knowledgeable and friendly staff. They offered us drinks and snacks. More
by lisabarton
Employees Worked With
November 10, 2023
Everyone is very friendly and helpful. They went out their way to make sure I was satisfied. They went out their way to make sure I was satisfied. More
by dynesia7
Employees Worked With
October 28, 2023
Mike made the whole process a breeze. No nonsense dealership; we are happy with the new car. No nonsense dealership; we are happy with the new car. More
by tanya.oppel
Employees Worked With
October 26, 2023
While our experience was entirely remote, it was nonetheless very pleasant. our salesman Was very responsive and worked diligently to get our deal done. The rest of the team, including the sales man nonetheless very pleasant. our salesman Was very responsive and worked diligently to get our deal done. The rest of the team, including the sales manager Worked hard to ensure that we were totally satisfied More
by dkeith1996
October 18, 2023
Dennis provided excellent service and was extremely professional and helpful throughout the process. We look forward to doing business again. professional and helpful throughout the process. We look forward to doing business again. More
by Daryl
Employees Worked With
