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Bill Byrd Kia
Panama City, FL
354 Reviews
Founded in 1997, Bill Byrd Kia has served the Tallahassee, Pensacola, and Panama City area for nearly 20 years. With us, it's not about selling you the most expensive car to get the best margin. Instead, we pride ourselves on customer service and finding the right vehicle to fit your needs. Before you go on a wild chase to find the best deal, give us a try.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 354 reviews
October 15, 2025
Joy L. My Veteran husband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Che My Veteran husband recently passed away and left me a small insurance policy and wanted me to use it on a reliable vehicle. I purchased a 2020 Chevy Trax from Bill Byrd Kia, yes it was a used car but they promised me that everything had been checked out except for the tire pressure light and they were supposed to order the sensors and I never heard back on when they were to come in and then the next week the check engine light came on and I was not going to bring the car back to Kia(they couldn't even fix the sensors), so I took the car to Bill Cramer Chevrolet and they had to replace the cadillac converter and the tire pressure sensors to the tune of $3000.00. I had to leave my car for a week and had to rent a car, now as I said my spouse had just died so I had no extra money for all of this and it was going to cost me another $1000.00 for things that were also wrong with the car. I had already paid over $11000.00 for the car and repairs, I had no more to pay so I traded in the car for a new vehicle, not wanting a payment so I used the remainder of the insurance. I took the repair bills to Kia and spoke with the manager John K. and he said that he would have to talk to the owner about a refund. He was supposed to call me the following day, but I had to call him and he said that they could not help me because it would not be beneficial to them to refund my money. So not only do they sell junk cars but they do not have any respect for Veterans, their spouses or their customers. I have never been so pissed off and disappointed in an establishment that would take advantage of a Veteran's widow. More
by ejlambert7
October 13, 2025
Great customer service. Excellent warranty. Dennis was very attentive but not pushy. The waiting lounge was comfortable. Excellent warranty. Dennis was very attentive but not pushy. The waiting lounge was comfortable. More
by brimobenjamin
Verified CustomerEmployees Worked With
October 11, 2025
The dealer worked hard and effortlessly to make sure they could get me in the vehicle I wanted, abd the price I asked. could get me in the vehicle I wanted, abd the price I asked. More
by deliverygirl123
Employees Worked With
September 30, 2025
The salesperson explained everything to us and made everything very easy. Excellent service and delivery. everything very easy. Excellent service and delivery. More
by ROSMERYCASTILLA
Employees Worked With
September 22, 2025
Was quick on and out and very professional. Was shown all features of my vehicle Was shown all features of my vehicle More
by LJMETHLIE
Employees Worked With
September 18, 2025
Our salesman Mr. OMAR was very helpful in finding me exactly what I was wanting. Love my 2025 KIA Sorento Hybrid. 💕 OMAR was very helpful in finding me exactly what I was wanting. Love my 2025 KIA Sorento Hybrid. 💕 More
by Vicky
September 17, 2025
Still waiting on my parts to fix my purchase. , not very happy about this and will not purchase here again. , not very happy about this and will not purchase here again. More
by ejlambert7
Employees Worked With
September 13, 2025
I am a repeat and very satisfied customer. I highly recommend Bill Byrd Kia! Dennis Fullwood, salesman understood my needs and helped me with my decision! I highly recommend Bill Byrd Kia! Dennis Fullwood, salesman understood my needs and helped me with my decision! More
by JAMESANDARLENE
Employees Worked With
September 11, 2025
Professional and willing to help. Dennis was in a class of his own and we will definitely be Back to purchase again in the future. Dennis was in a class of his own and we will definitely be Back to purchase again in the future. More
by jeffrobodine26
Employees Worked With
September 11, 2025
Dennis is the best! I have purchased my last four vehicles from him and will continue to purchase from him! I have purchased my last four vehicles from him and will continue to purchase from him! More
by MISSY_LAWSON
Employees Worked With
