
Bill Collins Ford Lincoln
Louisville, KY
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355 Reviews of Bill Collins Ford Lincoln
Staff members that I worked with were friendly & professional and understood what I needed performed. Daniel kept me informed of the work progress, which I appreciated. professional and understood what I needed performed. Daniel kept me informed of the work progress, which I appreciated. More
I have been getting my oil changed at Bill Collins for about 10 years. For several years I went to the quick lane and would usually be there maybe an hour. Last few times it has turned into 3-4 hours. Not about 10 years. For several years I went to the quick lane and would usually be there maybe an hour. Last few times it has turned into 3-4 hours. Nothing good. Jason reached out after last time and said if I had a problem come to regular service. I Did that and I was told they all go to lunch at noon. If I came back at 1:00 they could get me right in. I did that and was there 3 hours for an oil change. Horrible and I won’t be back Peggy Lay More
Good inventory, helped me with all the new options available. Tyler was very helpful and followed up to make sure I was happy with my purchase. available. Tyler was very helpful and followed up to make sure I was happy with my purchase. More
Large inventory plenty of options Great Salesperson very knowledgeable no pressure. Financial advisor prepared and explained all details thoroughly Good experience and fair deal $$ Thanks knowledgeable no pressure. Financial advisor prepared and explained all details thoroughly Good experience and fair deal $$ Thanks More
Everyone was so nice and did not rush our decision. I ended up getting there late and all these salesman and manager stayed 2 hours past closing when purchasing my vehicle. I’m definitely going back here ended up getting there late and all these salesman and manager stayed 2 hours past closing when purchasing my vehicle. I’m definitely going back here next time! More
Great experience! I had a specific model in mind with my “must haves” and my sales prof Courtney/and team were able to locate one and bring it to the dealership within a couple of days! Entire staff was ver “must haves” and my sales prof Courtney/and team were able to locate one and bring it to the dealership within a couple of days! Entire staff was very kind. We worked with Scott in financing who was also very thorough and upbeat. Highly recommend this dealership! More