"Awesome customer service"
Bill Spillman was the gentleman who sold me my car. He was very informative and customer oriented. The dealership was certainly geared to excellent customer service.
"“Heaven must be a Kentucky kind of place.” - Daniel Boone"
- Kerry Keith Clayton
The popular quote from a true American pioneer not only epitomizes the great Commonwealth of Kentucky, but also rings true in describing my magnificent experience with Frankfort Toyota and sales representative Greg Woods. After locating a perfect, nearly identical replacement for my 2014 FJ Cruiser that was totaled in an accident available at this dealership some 550 miles from my South Carolina home, I knew someone was going to have to establish enough trust and provide plenty of assurance they could deliver on the other end of a long drive before committing to a somewhat complex out of state purchase. From the very first phone call initiating contact in March to the beautiful April Saturday morning I pulled onto the highway headed back East in this vehicle, Greg earned my confidence, fulfilled every promise, and exceeded all of my expectations in making this the most memorable purchase and truly pleasurable adventures of my lifetime. I am still smiling and have a new friend in Kentucky!
"Great and stress free "
I had a great experience with Jesse Smoot. He was very welcoming right off the bat and he made the overall experience a lot less stressful.