I have purchased several new cars and a few used cars from Bill Colwell Ford since 1994. I have experienced nothing but respect from all areas of the dealership from the bottom to the top. I don't have or never had a complaint about the dealership or how they've taken care of my needs. You tell me how many dealerships give you a loaner when they do simple oil changes? I've owned multiple new Fords including a 1994 Explorer, 2001 Explorer, 2002 Explorer, 2002 Thunderbird convertible, a 2015 Mustang as well as a 2015 Taurus. I have also purchased used vehicles from GMC's to Buicks. Everyone I have dealt with at the dealership has been top notch and as far as all the vehicles I have had no disappointments.