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Bill Cramer Chevrolet GMC
Panama City, FL
78 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 78 reviews
March 27, 2024
THE PRICE FOR THE REPAIRS KEPT CHANGING FROM REP TO REP DEPENDING ON WHO YOU TALKED TO. EACH TIME THE PRICE WAS CHANGED I HAD TO KEEP REMINDING THEM THAT IS NOT WHAT THE PERVIOUS PERSON TOLD ME. THE COMMUN DEPENDING ON WHO YOU TALKED TO. EACH TIME THE PRICE WAS CHANGED I HAD TO KEEP REMINDING THEM THAT IS NOT WHAT THE PERVIOUS PERSON TOLD ME. THE COMMUNICATION OF YOUR TEAM NEEDS SOME SERIOUS REVAMPING. NOT TO MENTION THE EXPENSIVE REPAIRS JUST 2 WEEKS AFTER BUYING THE CAR AND AFTER THE SO CALLED "DEALER INSPECTION" THAT WAS CONDUCTED PRIOR TO PUTTING ON THE LOT. More
by SBU26SWCC
Employees Worked With
BRANDON
Helpful March 21, 2024
Bill Cramer Service Department was GREAT! Service advisor Tyler Smith was very professional and took great care of us and our GMC Acadia. We are from out of state and were under a deadline Service advisor Tyler Smith was very professional and took great care of us and our GMC Acadia. We are from out of state and were under a deadline to return home and the Service Department made sure we met our time frame. Great resource to take care of our GMC! More
by thomasb
Employees Worked With
Tyler Smith
February 28, 2024
The sales person was great. I have bought from cramer before and had all my service work done there. Cramer is a good dealership. I have bought from cramer before and had all my service work done there. Cramer is a good dealership. More
by bentonbelva
Employees Worked With
Shad
February 27, 2024
The worst customer service I have ever seen tried to buy a truck from them and they literally didn't won't to sell me anything not one time but 3 times I never been treated so rude at any other dealership i a truck from them and they literally didn't won't to sell me anything not one time but 3 times I never been treated so rude at any other dealership in this town. More
by alcstrat
Employees Worked With
Michael Carleton
February 25, 2024
Great dealership. Service is always exceptional and people are friendly…. Always explain exactly what they are doing or what needs to be done Service is always exceptional and people are friendly…. Always explain exactly what they are doing or what needs to be done More
by Debra
Employees Worked With
Josh Folkers, Jessica Hoving
December 14, 2023
Sales are great. Service and parts not so good Added 600 auto butler that they wouldn’t take off and two years later it takes a month and a half to get what I was Service and parts not so good Added 600 auto butler that they wouldn’t take off and two years later it takes a month and a half to get what I was made to buy by them. Service sucks period unless they can charge you for something. More
by Murphreecontact
Employees Worked With
Auto Butler service scheduler. 0 stars , Chris Cramer, Amelia Deen, Josh Folkers, Jessica Hoving
August 23, 2023
Just bought a new car from Bill Cramer GM. Great experience, it was very easy and they had me out in like an hour! I couldn't believe that. I love my new car! Great experience, it was very easy and they had me out in like an hour! I couldn't believe that. I love my new car! More
by Jenee
Employees Worked With
Chris Cramer, Amelia Deen, Rachel Kornfeld, Greg Behnke, Rimon Cotton, Brett Pedersen, Devin Harrigill, Michael Carleton, Josh Folkers, Jessica Hoving
January 19, 2023
worst service i have ever had. i have left messages for 4 days with no response. i finally got in touch with them and they said they had to reorder a part. they have had this veh i have left messages for 4 days with no response. i finally got in touch with them and they said they had to reorder a part. they have had this vehicle for 3 weeks and have not called or text me once about what it needs. this is a fleet vehicle that is needed for work. if i ever get it back i will not use them again for service. More
by jeff.hall
Employees Worked With
Marcus
