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Bill Cramer Chevrolet GMC
Panama City, FL
95 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 95 reviews
November 30, 2020
Had both front hubs and brake pads replaced on my 2017 Cadillac XT5. About 1 week later was turning and heard a horrible clunk and grinding noise. Had it towed to a local repair shop that was recommended Cadillac XT5. About 1 week later was turning and heard a horrible clunk and grinding noise. Had it towed to a local repair shop that was recommended by a coworker. They found that NO bolts on the left hub were tightened. Not only was every bolt in the left hub loose but they were sticking out so far that they were rubbing on the axle, there are scratches on the axle where they rubbed. I will never take my car back to Bill Cramer!!!!! For the prices they charge they should at least double check their work before returning a car to a customer. This was a serious safety issue and is unacceptable work. Thankfully I wasn’t in a serious accident from their carelessness. More
by nhockley
Employees Worked With
Josh - Service Department
October 29, 2020
Saw the Advertisement on Fox News. Bought a Colorado all Tricked out. The more I drive it the more I love it. Thanks Chris Mike and the Cramer Team. With Kind regards, Charles (Mr Greg) Hebert Tricked out. The more I drive it the more I love it. Thanks Chris Mike and the Cramer Team. With Kind regards, Charles (Mr Greg) Hebert More
by cg
Employees Worked With
Mike Carleton ,Geno, Parnell, Mike Warner, , Chris Cramer, Amelia Deen
May 06, 2020
Purchasing our new Equinox We worked with Kody and he was very friendly and knowledgeable about the vehicles. We wanted certain upgrades and he took us to the Equinox that fit We worked with Kody and he was very friendly and knowledgeable about the vehicles. We wanted certain upgrades and he took us to the Equinox that fit our criteria. We walked in there just to look around as I was having my car serviced and walked out later that day with a brand new Equinox. I would most definitely recommend him. More
by donkats
Employees Worked With
Kody Clemmons
March 10, 2020
Brett and Rachel were extremely friendly, courteous, and most of all helpful in finding the right SUV for my wife and I. I would definitely recommend both of them when it comes time to look for a new vehicl most of all helpful in finding the right SUV for my wife and I. I would definitely recommend both of them when it comes time to look for a new vehicle. Krista and I were most satisfied with our buying experience at Bill Cramer Chevrolet, Buick, GMC!! More
by chobbs
Employees Worked With
Brett Pedersen, Rachel Kornfeld
December 30, 2019
My salesperson was Garrett Enfinger and he was outstanding. I felt no pressure from him and feel like I made a new friend! I love my new Vehicle!! JT the sales manager was great as well!! Thank outstanding. I felt no pressure from him and feel like I made a new friend! I love my new Vehicle!! JT the sales manager was great as well!! Thank you both!! I will recommend anyone I know looking for a vehicle to you!! More
by Joeysgal62
Employees Worked With
JT
December 24, 2019
Great experience! The environment at Bill Cramer Chevrolet is genuine and refreshing. They really do create an amazing buying experience! Ben was knowledgeable and friendly! Chevrolet is genuine and refreshing. They really do create an amazing buying experience! Ben was knowledgeable and friendly! More
by CBaxter
Employees Worked With
Ben Thibodaux
July 23, 2019
It's about consistency! The only place that will ever sercice my Camaro! Bill Cramer Chevrolet GMC has always been consistent and on point with my vehicle. From a simple oil The only place that will ever sercice my Camaro! Bill Cramer Chevrolet GMC has always been consistent and on point with my vehicle. From a simple oil change to a one time breakdown their team was on it! No hidden agenda just a find it fix it approach! That's how I operate so we fit. The day my car fell on it's face I literally had to coast into the dealership after hours and use the drop off system....again after hours in the rain and no way home. As I was ready to walk off a young man approached me and asked if everything was alright. I explained the situation and he said come with me I'll give you a ride. This young man was one of the owners of the dealership! Went out of his way after what I'm certain was a long day for him...(after 1900 at this point). This is what guest service is about! You may think dealerships are overpriced but I will only use this dealership for my Chevy! Do the math...you aren't paying more....you're getting more! Thanks again Bill Cramer! More
by Bccl1213@
Employees Worked With
Jimmy...my service writer., Sally Vota, Chris Cramer
May 29, 2019
Tire gauge was working fine until we replaced tires! Brought in chevy cruize for new tires..reminded mechanic that they need nitrogen fill,was told to bring it back in a couple of weeks didnt have nitrog Brought in chevy cruize for new tires..reminded mechanic that they need nitrogen fill,was told to bring it back in a couple of weeks didnt have nitrogen which means another trip. OK,but when we got home and started the car tire pressure gauge wasnt reading,called Derick right away,"he said easy fix bring it in" another trip P.City...was told that it need a fix and we had to pay and fix it on our own dollar,,,was working fine before the tires were replaced, what happen to the EASY FIX and isnt it odd that it was fine before!! More
by Chevy customer
Employees Worked With
not sure
March 02, 2019
Repair on 2011 Chevrolet PU in mid 2018 Took 2011 Chevrolet PU into Cramer's for engine problem in mid-2018. Repair work did not fix problem and discussion with Mr. Daniels was not helpful Took 2011 Chevrolet PU into Cramer's for engine problem in mid-2018. Repair work did not fix problem and discussion with Mr. Daniels was not helpful with repair costs. Got truck out of shop but engine work did not fix original problem. End result was getting new engine. Got truck back last week in Feb. 2019. Have not had enough time to evaluate latest repair work. Hope no further work is necessary!!!!!!!! FB Kennedy, Jr. More
by ben23
Employees Worked With
Mark Hunter
April 22, 2018
repair my truck change date , was a work truck had for 5 days not 2, cost me 400 extra for U-Haul and tail gate was not on right. was Ford man, may need to go back. change date , was a work truck had for 5 days not 2, cost me 400 extra for U-Haul and tail gate was not on right. was Ford man, may need to go back. More
by BoldLLC
Employees Worked With
not sure...
