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Bill Deluca Chevrolet GMC

Haverhill, MA

Overview
Reviews
3.4
68 Reviews
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112-116 Bank Road

Haverhill, MA

01832

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Showing 68 reviews

July 21, 2023

I always buy my cars here and have had a great experience each time! Thanks! More

by CJF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aman, Jim O, Sam, Sean
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Jul 27, 2023 -

Bill Deluca Chevrolet GMC responded

CJF - Thank you for the 5-star review! We appreciate your continued business and hope to have the opportunity to serve you again soon. Have a nice day!

April 28, 2023

Best place to buy a car nice people,Hugo was the one who sold the car to me is patient explained everything and answered all my questions easy negotiation 5 ⭐️ More

by Pangie24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
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Apr 28, 2023 -

Bill Deluca Chevrolet GMC responded

Pangie24 - Thank you for your five-star review! We're glad Hugo provided excellent customer service and made your car-buying process easy. We appreciate your business and hope to serve you again in the future. Have a nice day!

January 30, 2023

Worst dealer I have ever experienced. Don’t purchase anything here without getting it checked out somewhere else first . The service team is the worst and don’t fix anything right . More

by Hinotech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brown
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Jan 30, 2023 -

Bill Deluca Chevrolet GMC responded

Thank you for your feedback, Hinotech. We are so sorry to hear that you had an unsatisfactory experience with us. We would like to learn more about what happened and make things right. At your convenience, please call us at 978-373-7700 to speak with our Vice President, Bill DeLuca IV. We look forward to hearing from you soon.

December 22, 2022

Service was fantastic nice people very helpful. Pleasure to come and have service done. See you next time. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor and mechanic
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Jan 30, 2023 -

Bill Deluca Chevrolet GMC responded

Thank you for the 5-star review, Gary. We are pleased that your customer service with us exceeded your expectations. Have a wonderful day, and we hope to see you again!

November 01, 2022

Professional and trustworthy dealership. This is my 5 th vehicle from the dealership over the past 10 years . More

by Sbaker1171steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
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Jan 30, 2023 -

Bill Deluca Chevrolet GMC responded

Thank you for the 5-star review, Sbaker1171steve. It's great that your customer experience with us continues to satisfy your expectations. We appreciate your business, and we look forward to your next visit!

October 22, 2022

The experience I had with all the staff was great. They were all knowledgeable and friendly. I would recommend your dealership to all my friends and family looking to buy or lease. More

by Jason.Ruggiero815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldi
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Jan 30, 2023 -

Bill Deluca Chevrolet GMC responded

Thank you for your 5-star review, Jason.Ruggiero815. We're pleased you enjoyed your customer experience with us. Have a nice day, and take care!

August 31, 2022

The most pleasant experience at a dealership ever. The sales rep was very very nice. Everyone was welcoming. More

by cljk0557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jan 30, 2023 -

Bill Deluca Chevrolet GMC responded

Thank you for the 5-star review, cljk0557. We appreciate the positive feedback about our team. Have a nice day, and take care!

May 20, 2022

waiting room no drinking water coffee machine no coffee sitting area not comfortable tv not working More

by pspata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service writet
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May 19, 2022

The worst dealership to buy a car never again. I did not recommend this dealer to no body. More

by Angel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
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Jun 13, 2022 -

Angel responded

The worst dealership to buy a car. I still waiting for my second set of keys. every time I call it’s hard to speak with someone and then they said they going to call me back and never happens.

May 01, 2022

Billy D & Allen where amazing service was excellent got exactly what I wanted 💯👍🏼Super happy… More

by Miguelmercado13b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Deluca & Allen
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May 03, 2022 -

Bill Deluca Chevrolet GMC responded

Thank you for your five-star review, Miguelmercado13b! We are happy to hear that both Billy and Allen gave you a satisfactory experience! We hope to see you again at Bill DeLuca Chevrolet Buick GMC. Take care!

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