Bill Deluca Chevrolet GMC
Haverhill, MA
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Went in for service, it was a great overall experience. Fast and efficient and I felt the price was very reasonable. Would recommend both the sales and service departments at Deluca. Fast and efficient and I felt the price was very reasonable. Would recommend both the sales and service departments at Deluca. More
The help was knowledgeable particularly Ollie and helping out also the finance office was excellentParticularly Ali was very kind to me and in good. Thank you for being who you are billed to Lucca in friends out also the finance office was excellentParticularly Ali was very kind to me and in good. Thank you for being who you are billed to Lucca in friendsWill tell others about my good experience. More
This was the most pleasant experience I ever had shopping for a truck. Donny and his manager made this a very easy process. Thank you, I highly recommend shop at Bill de Luca. for a truck. Donny and his manager made this a very easy process. Thank you, I highly recommend shop at Bill de Luca. More
Not my first experience with Bill DeLuca. (4th vehicle)They have always been easy to deal with and make sure that the customer is satisfied. The sales staff is tops and the product speaks for itse vehicle)They have always been easy to deal with and make sure that the customer is satisfied. The sales staff is tops and the product speaks for itself. More
Donnie Ethier far surpassed expectations with the purchase of my new car. He was extremely professional and took the time to explain everything during the sale. When delivering the car, he also ava purchase of my new car. He was extremely professional and took the time to explain everything during the sale. When delivering the car, he also availed himself to explain features and functions of the car as well as offering to be contacted with any additional questions. He truly delivered excellent customer service and is a credit to the DeLuca dealership. More
Donnie Ethier was great to work with. Very professional and though. A 10 out of 10. Exceptional follow they and excellent product knowledge. A true professional. and though. A 10 out of 10. Exceptional follow they and excellent product knowledge. A true professional. More
Customer Service was excellent as always. There was no pressure, just reasonable advice. This is one of the reasons we purchase vehicles from Bill DeLuca. pressure, just reasonable advice. This is one of the reasons we purchase vehicles from Bill DeLuca. More
Billy was wonderful to work with and extremely knowledgeable. He helped me find exactly what I was looking for. I could not be more thrilled. knowledgeable. He helped me find exactly what I was looking for. I could not be more thrilled. More
Worst dealership to deal with. Very shady. Rude and disrespectful owner. Here is my story: There was a GMC truck that I was interested to purchase on their website. The truck was shown as "in tra disrespectful owner. Here is my story: There was a GMC truck that I was interested to purchase on their website. The truck was shown as "in transit". So I called the dealership to see if it's available. Sales rep Mike spoke with me, confirming that the truck is available. He said that to purchase it I need to stop by the dealership and see Oman (GMC manager) to start the process. So, knowing the scarcity situation with trucks, the next day I grab my two little kids and head to the dealership first thing in the morning. Just to find out from Oman that they cannot sell me the vehicle that is still in transit. He said that he would talk to the owner and let me know if it's possible. The next 7 days I never heard from him, I called several times, left messages - nothing. Today I called again and spoke with the owner Bill. He was rude and impatient. Kept asking me why I'm calling if I don't want to purchase the vehicle. I was misinformed over the phone, lost 2 hours of my life to drive to this place for nothing and then listen to rude owner's yelling on the phone. Unbelievable way to treat your customers. 4 other dealerships I called had absolutely no problem selling a truck that is still in transit. Which I happily did at Banks GMS (Concord, NH). By the way, they have the lowest doc fee less than $200. I recommend staying away from these shady people at Bill Deluca dealership. The owner is rude and practices false advertisement. There are much better places in the area. More
I have used their service people for a few years. This is the first time I have purchased a car from the dealer. I was helped by Hugo Palacin. He was very friendly and knowledgeable. Made the whole experienc the first time I have purchased a car from the dealer. I was helped by Hugo Palacin. He was very friendly and knowledgeable. Made the whole experience painless. I went in on a Saturday and they had the car inspected and registered by Monday evening. I would recommend this dealer. More