Bill Deluca Chevrolet GMC

Dont buy used car deluca they sold me caddy cts timing chain jumped 3500 repair found out special 10 yr warranty on chain never disclosed on service manager said i dont know i was t hrere chain jumped 3500 repair found out special 10 yr warranty on chain never disclosed on service manager said i dont know i was t hrere More

For the first time in the past 2-3 years I wasn't able to bring my car in for an oil change and tire rotation. I had asked my wife if she would be able to bring the car and provided her with the pre paid vou bring my car in for an oil change and tire rotation. I had asked my wife if she would be able to bring the car and provided her with the pre paid voucher which I had purchased when I purchased the car. I went onto my App and booked the appointment same as i've done so many times before. I had used these prepaid vouchers without any questions previously over the past 2-3 years at the Bill Deluca Chevy dealership in Haverhill, Ma. This time however, was a very different experience when my wife arrived at the dealership she was greeted by Bob the service advisor who initially told her she didn't have an appointment and when she said I will pull up the confirming email he said "I will pull up your history" and totally ignored her. Once she showed him the email he changed his tune however, when she presented him with the pre paid voucher that I had used many times previously he sated, "We don't take those" she stated that her husband uses them ever time he comes here and he then yelled across the hall to the Manager who didn't even have the decency to come out and speak with her he yelled "We don't take those anymore because they take too long to pay us" This entire interaction was not very professional and quite frankly had everything to do with her being a woman. More

I dealt with Hugo Palacin at Deluca Chevrolet. I found Hugo to be very knowledgeable and professional. We came to a fair compromise in price and wouldn’t hesitate to deal with him again in the future. Hugo to be very knowledgeable and professional. We came to a fair compromise in price and wouldn’t hesitate to deal with him again in the future. More

Brandon was great called me back within 1 hour had the Jeep ready for me to drive upon arriving, whole experience with Brandon was great. Jeep ready for me to drive upon arriving, whole experience with Brandon was great. More

Found the truck on cars.com went to check out the Tahoe. Dealt with sales rep donnie who was awesome no bs. Great place to work with.. highly recommended!! Dealt with sales rep donnie who was awesome no bs. Great place to work with.. highly recommended!! More

Warning, do not go here, unorganized, and uneducated, deceitful place. Salesperson started off ok, personable, but we quickly realized he was not knowledgeable about the different makes and models of veh deceitful place. Salesperson started off ok, personable, but we quickly realized he was not knowledgeable about the different makes and models of vehicles, even though they were running ads on their websites about leases on certain model vehicles, they said that the website was not accurate, "fake news" as they called it. Games, games, games! What a waste of time. We verified that it was in fact their website through a third party. They were unaware that the vehicle we were looking for came in a 4-cylinder. The salesperson never introduced us to the manager, said he wished the owner was still the father and not the son, and he told us to "take it up with the owner" at one point. He kept talking as we were walking out the door. Horrible experience, worst ever, and we have been buying cars for 30 years! Do not go here! Many better options out there to choose from of more respectful car dealerships. More

VVery very very good experience the salesman were excellent Sales and service were very. Good Great trade in value Truck looks great Very informative Thank you excellent Sales and service were very. Good Great trade in value Truck looks great Very informative Thank you More

Awesome service great people love my new truck clean environment nice bottle of wine my truck was very clean inside and out was please to see that environment nice bottle of wine my truck was very clean inside and out was please to see that More

Great service from Brandon Dion. I hate car shopping and he made the process as painless as possible. Total process took an hour and half. Bottle of red wine after signing was a great touch. he made the process as painless as possible. Total process took an hour and half. Bottle of red wine after signing was a great touch. More

Great service - team handled all the paperwork online and was able to deliver the vehicle and final contracts to my home which was helpful during the pandemic was able to deliver the vehicle and final contracts to my home which was helpful during the pandemic More