I had a positive sales experience purchasing a used 2016
Nissan Frontier but the after sales service has been non-existent. Was told repeatedly to contact them with any issues I might have. Five days afte
Nissan Frontier but the after sales service has been non-existent. Was told repeatedly to contact them with any issues I might have. Five days after purchase, I noticed intermittent serpentine belt chirp/noise. Notified my salesperson who instructed me to call the Westbrook Used Car Service Manger. I left two voicemails simply asking if this is something that they would look at. Never received a call back. I fully understand it is a used vehicle but a return phone call would have been appreciated on a $27,000 purchase... even if it was a simple "nope, you are on your own with that". On an unrelated note, during my first car wash, it became apparent the front bumper has been poorly repainted as well. Again, it is a used car and the Carfax was clean but I have a hard time believing they were unaware of this fact when they sold it to me. I settled on 3 stars as there are far more important things in life but I would hesitate to recommend this dealer to any friends or family based on my post-sale experience.