Bill Dodge Hyundai

Repair of steering column rattling Everything at the dealership was courteous and professional. The work was done despite limited space in the repair area in a thorough manner. I would Everything at the dealership was courteous and professional. The work was done despite limited space in the repair area in a thorough manner. I would have preferred one thing only- a more precise estimate of the time necessary to complete the job. The car wash and inspection were much appreciated. More

2019 Santa Fe The staff was great in helping me with my purchase. Everyone dropped what they were doing to help me with the purchase and get to an appointment that The staff was great in helping me with my purchase. Everyone dropped what they were doing to help me with the purchase and get to an appointment that I had several hours away. Thanks to everyone. More

Thorough and well done The service was superb. I did not have an appointment, but they were able to get me in quickly and efficiently. I was vey pleased. The service was superb. I did not have an appointment, but they were able to get me in quickly and efficiently. I was vey pleased. More

Excellent staff and professionalism Leased a new Santa Fe and had a great purchase experience from start to finish. Worked with us on a trade and was able to get us into a better vehicle Leased a new Santa Fe and had a great purchase experience from start to finish. Worked with us on a trade and was able to get us into a better vehicle than we thought we could afford. More

Taken for a Ride It turned out, I made a HUGE mistake! I went to an "event" at the dealership to look at used cars $6000 or less. I was warmly greeted and shown a choi It turned out, I made a HUGE mistake! I went to an "event" at the dealership to look at used cars $6000 or less. I was warmly greeted and shown a choice of one..Everyone was friendly, sharply dressed and seemed hard working. I test drove a 2011 Sonata and loved it. Richard, my sales person, even drove me to my home to pick up my insurance card , title, and check book which I didn't have on my person. so we could negotiate a cash sale. And, Ryan, the sales manager, was so sweet and sent me home with a homemade blueberry pie. But then, Ryan and Dylan, assistant business manager pictured to the right, took me for quite the ride. THEY TOOK ADVANTAGE OF ME: Stole my trust and stole my money to the tune of over $12K. I was swindled. Lied to. Get this ,I was told by 3 different employees they'd give me $1000 trade-in for my '99 Honda Accord with 153,000K mi. I don't claim to know a lot about cars, but I knew that was total xx.( I was just glad they'd take my car off my hands). But the son of a b's, took off the thousand, then put it back into their pricing. Ryan sweet-talked me from a cash deal to keeping $1200 of my money for an emergency and financing that little bit it for just $50 a month. The details just get more sickening. I'll spare you and myself the nausea of giving more details.. I made a mistake, I got caught up in the excitement of buying a new used car . They knew I needed a car quickly. I told them right from the start, my car didn't pass inspection and I couldn't afford to fix it. I signed the paperwork 3.5 hours later, after skimming down about 1/3 of 8 pages and not noticing anything out of line. At 6:45 pm Ryan shook my hand for about the tenth time and asked an employee to go get my car. They gave me loaner which I thought was strange but told me they needed to get the Honda ready for auction. I was coming back on Monday b/c they promised to do a complimentary car wash, complimentary multi-point inspection and buff out a rear fender dent. The sonata was a trade-in that morning and they told me that they hadn't had time to service it. That was a gift. It allowed me the time to read over the paperwork and process my purchase in the comfort of my home. As well as, cancel payment on my $3000 check and alert my bank of a pending charge of $1800 on my charge. My story ends well but someone else' could get taken tomorrow. I called Seth and told him we had a problem and I would be at the dealership within 2 hours. Spencer, pictured to the right, got involved in our conversation. The sale was canceled. My check returned. The charge credited. My Honda and keys returned, I don't have a car but I got back my self-respect. Sienna( just like the Toyota, only more attractive) More

A fresh ride. Clean facility, with numerous knowledgeable, helpful and energetic employees. They worked hard to find the right car and strove to get me the best dea Clean facility, with numerous knowledgeable, helpful and energetic employees. They worked hard to find the right car and strove to get me the best deal available. More

Oil change and inspection Service advisor very pleasant and helpful. He answered all my questions, concerns about future replacement of brakes, rotors. Very positive atmosphe Service advisor very pleasant and helpful. He answered all my questions, concerns about future replacement of brakes, rotors. Very positive atmosphere. He explained inspection report. More

easy peasy Had my check engine light pop on. They scheduled me for service really quickly. Even arranged to shuttle me to work. Turns out it was a quick fix. I Had my check engine light pop on. They scheduled me for service really quickly. Even arranged to shuttle me to work. Turns out it was a quick fix. I was on my way in a jiffy. Everyone I have ever dealt with at Bill Dodge has been nothing but helpful. Always friendly. Always accommodating. Always a pleasure. I recommend them to everyone. More

Relieved - Impressed I was stressed about needing service for my car and it was my first time going there. Tyler was very helpful and I totally recommend this place. Than I was stressed about needing service for my car and it was my first time going there. Tyler was very helpful and I totally recommend this place. Thanks Tyler ! More

Oil change and tire change Tyler was great. Love working with him. My only issue today was that the technicians put my snow tires back into dirty, holey tire bags.....hard to Tyler was great. Love working with him. My only issue today was that the technicians put my snow tires back into dirty, holey tire bags.....hard to store the tires outside when there are holes in the bags......really guys? More