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Bill Dodge Kia
Westbrook, ME
Customer Service
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
72 Reviews of Bill Dodge Kia
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February 05, 2021
"Kia had some maintenance done and was picked up at my..."
- dbriskeyKia had some maintenance done and was picked up at my home and returned as well. Work was great and very pleased with it as well. Great place to do our business.
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Person who picked up our car and returned it. Very nice.
Helpful December 03, 2020
"I had the worst experience! What happened to customer..."
- CustomerI had the worst experience! What happened to customer service? integrity and accountability? They make mistakes and try to make customers pay for their mistakes:( never ever going back there and i would not recommend this place!
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Garth Thomas
November 06, 2020
"Professional, timely, efficient, honest and friendly! Kia..."
- Happy SoulProfessional, timely, efficient, honest and friendly! Kia service and sakes are reliable and consistent in their customer support, thoroughness, and follow up. I feel secure!
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Jim Craves
Jason Nataluk
Other Employees :
Garth Thomas
November 04, 2020
"This is the second time I’ve been here and they have been..."
- b_rick121This is the second time I’ve been here and they have been great! Easy to schedule, on time for completion and return a sparkling clean car. Also, everyone I have spoken with has been so nice.
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Garth Thomas
October 28, 2020
"The service staff was extremely friendly, helpful and..."
- garlanddoreThe service staff was extremely friendly, helpful and efficient. They use an app that shows recommended services and associated costs - which made it really easy to make decisions. And to top it off, car was cleaned at pickup!
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Jason Nataluk
October 21, 2020
"This service appointment was easy to make online, and the..."
- KelceyThis service appointment was easy to make online, and the analysis was super quick. I did have to call about some "recommended" service that was not critical, but it was easy to choose what to have done and what to wait on. The price was right there as well as the phone number to call to discuss the recommendations. The car was ready quickly, about half a day, and it needed new front brakes so it was a major project. They also vacuumed and washed the car.
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Garth Thomas
August 03, 2020
"Courteous and professional. Vacuumed, sanitized and..."
- Gene2janCourteous and professional. Vacuumed, sanitized and washed my car. The dealership is conveniently located near my home but they always offer service to other locations.
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Garth Thomas
February 11, 2020
"Awesome service!Garth and his crew were great!they went..."
- BassmanAwesome service!Garth and his crew were great!they went over the repairs and showed me to my vehicle. Very satisfied!good bunch of folks!
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Todd Visser
Other Employees :
Garth Thomas
January 28, 2020
"Excellent service. The new service manager is a..."
- LosawyerExcellent service. The new service manager is a tremendous improvement. Hopefully this positive attitude will Continue. I have several friends who Are Kia owners who have not had positive experiences
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Garth Thomas
