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Bill Dodge Kia

Westbrook, ME

4.7
146 Reviews

3 Saunders Way

Westbrook, ME

04092

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146 Reviews of Bill Dodge Kia

May 15, 2026

I have been using KIA Dodge for my KIA Sportage servicing for few years now. Generally I am happy with their vehicle service and recommendations. However this last time 5/12/2026 I had the oil changed, More

by Act4int
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corin Cyr
May 18, 2026 -

Bill Dodge Kia responded

Thank you for sharing your concerns. We understand why you had questions about the recommendations and diagnostic results, and we appreciate the opportunity to clarify. The spark plug recommendation was simply based on Kia’s scheduled maintenance interval for turbo models and intended as a reminder for upcoming service needs. The transmission fluid condition can only be checked by opening the drain plug and removing fluid, which we would never do without customer approval. Regarding the codes mentioned, there was no active check engine light during diagnosis and the codes had already cleared themselves, which typically indicates the issue resolved on its own. Without an active fault present, it’s very difficult to accurately diagnose or recommend a repair. We’re confident our technician followed Kia’s proper diagnostic procedures and always had your vehicle’s best interest in mind. If you'd like a copy of the owner's manual recommendations please contact us so we can provide that for you. We do appreciate your business and thank you for sharing your concerns.

April 22, 2026

The service was the very best. Jen kept me aware of what the mechanics were doing several times. More

by Lauriebernieroutside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bouchard
Apr 23, 2026 -

Bill Dodge Kia responded

Thank you for the fantastic review! We appreciate your recommendation and look forward to seeing you again!🚗✨

March 25, 2026

Friendly efficient service ❤️ LOVE MY KIA always recommend Bill Dodge to all who will listen! More

by pattyrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bouchard
Mar 25, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

March 25, 2026

Good service and quality service advisor with bad news about tires to be replaced per inspection. More

by joklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corin Cyr
Mar 25, 2026 -

Bill Dodge Kia responded

Thank you for sharing your feedback and the 4 star review, we appreciate your kind words! It's never fun to have to replace your tires but it is an important part of protecting your safety! When you purchase 4 tires with us you get free tire rotations for the life of the tires so we hope that added benefit makes a difference :)

March 24, 2026

Both the service and parts departments at Bill Dodge Kia in Westbrook were very helpful in getting my vehicle in for repair on short notice after one of my tires was damaged and leaking air. Pricing was als More

by Winncl16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Mackenzie, Jennifer Bouchard
Mar 24, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

March 24, 2026

Thank you for fitting in the recall repair in such short time. I appreciated it. More

by Pumpkinmuffin86
Recommend Dealer
Yes
Employees Worked With
Corin Cyr
Mar 24, 2026 -

Bill Dodge Kia responded

Thank you for the fantastic review! We appreciate your recommendation and look forward to seeing you again!🚗✨

March 22, 2026

The bill dodge crew are always awesome! I live an hour and a half away from the dealership and wait with my car for service. I have only done basic maintenance so far but it seems like the More

by samkielian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Demers, Nate Curtis, Alex Pinto, Jennifer Bouchard, Corin Cyr
Mar 23, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

March 21, 2026

Service was complete and on time. The staff were very friendly and helpful. Kayla the Sales Manager is excellent More

by Steve123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bouchard
Mar 23, 2026 -

Bill Dodge Kia responded

Thank you for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊

March 20, 2026

I was very pleased with the service and communication. I would recommend your dealership to everyone. More

by Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bouchard
Mar 20, 2026 -

Bill Dodge Kia responded

Thank you, Vaughn! We’re glad to hear you were pleased with the service and communication, and we truly appreciate your recommendation!

March 18, 2026

Always on time, and always does exactly what you booked them for. No surprises so far. You get a good read out of all systems at check out. I do wish they would have a little more about what should be next More

by cathgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Bubar, James Kelley, Dominick Bernard, Ethan Sturm, Rob Cook, Nadia McElroy, Nate Curtis, Marc Mackenzie, Jennifer Bouchard, John Conover
Mar 18, 2026 -

Bill Dodge Kia responded

Thank you for the great review! We’re glad to hear everything has been timely and transparent during your visits. We also appreciate your suggestion about providing more guidance on upcoming maintenance—that’s very helpful feedback, and we’ll be sure to share it with our team. We look forward to seeing you again!

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