"New car purchase"
Thomas was patient kind and professional . Had not had a new car for 16 years and Thomas made it a pleasant experience. Thank you very much!
"Bait and switch is an art form at Lovering "
- A Mother
We purchased our 2016 X90 Volvo in June 2017. Dan the sales manager was the one to "sell" us the car. Then he gave us to Tami Lovering to complete the deal. We found items that needed to be addressed. We informed Tami within the 3 day return police. We we're promised things would be fixed. Every time we brought the car into have a problem addressed Lovering would break something else or not even perform the service they promised. We are now almost 3 months out and I have been promised they would make things right. They have not made my car safe. I do not trust this car or the company. During the 30 day exchange we left a message for Tami. She called back stating she did not know who I was or what I wanted ( I still have the message). Please, please think long and hard before purchasing anything from the company.
"Absolutely the worst dealership"
Marc Bowie, Sales Manager and Rich and Linda Lovering are ruthless liars. They will stop at nothing to sell cars. Making money is their primary objective. Taking care of the customer and doing the right thing is secondary.
I woukd strongly caution anybody contemplating doing business with the Lovering name.