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Bill Dodge Kia

Westbrook, ME

4.7
94 Reviews

3 Saunders Way

Westbrook, ME

04092

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94 Reviews of Bill Dodge Kia

February 11, 2020

Awesome service!Garth and his crew were great!they went over the repairs and showed me to my vehicle. Very satisfied!good bunch of folks! More

by Bassman
Recommend Dealer
Yes
Employees Worked With
Todd Visser, Garth Thomas
Feb 12, 2020 -

Bill Dodge Kia responded

We are definitely happy to hear that Garth and the team took such great care of you! Thank you again for your business!

January 28, 2020

Excellent service. The new service manager is a tremendous improvement. Hopefully this positive attitude will Continue. I have several friends who Are Kia owners who have not had positive exp More

by Losawyer
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Jan 30, 2020 -

Bill Dodge Kia responded

We are definitely happy to hear it! Thank you for your loyal business with us!

June 12, 2019

First class all the way!! Every time I have ever had any issues,or even a simple oil change like today,we get timely,professional service.We have purchased 4 cars there,and wil More

by Kathy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Craves, Holly Gilliam
Jun 12, 2019 -

Bill Dodge Kia responded

We are very happy to hear it, Kathy! Thank you guys again for your loyal business!

June 07, 2019

Inspection I had great customer service from Holly and Thui. My car was ready in less than an hour and was even washed and thoroughly vacuumed. More

by Gwenn321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thul Leng
Jun 10, 2019 -

Bill Dodge Kia responded

We are happy to hear it! Thanks again!

March 23, 2019

Online appointment glitch but still got taken care of Even though the online appt. App didn't work correctly and I wasn't on the schedule, they got me I'm and taken care of. AWESOME! More

by Alconnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Gilliam, Thul Leng
Mar 25, 2019 -

Bill Dodge Kia responded

We are happy to hear that the team was able to step up and take care of you. Thank you again for your business, we appreciate it greatly!

January 25, 2019

Excellent I had excellent customer service. My wait time was very reasonable and enjoyable in the waiting area. I was very pleased that car got washed and vacu More

by Bernard, Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Gilliam
Jan 28, 2019 -

Bill Dodge Kia responded

We appreciate your business, Bernard, thank you as always!

January 13, 2019

State sticker I have to say I'm a little disappointed I made appointment for 8am and my husband didnt even see our car brought into shop until 845 making it so his More

by Connors2
Recommend Dealer
No
Employees Worked With
Thul Leng
Jan 16, 2019 -

Bill Dodge Kia responded

Good afternoon, and thank you for taking the time to leave your feedback. We appreciate your business greatly and certainly apologize if your visit took longer than anticipated. We'd love to look at this a bit deeper on our end - if you could send me an email at shawn.flynn@bdag.com with a bit more information, that would be great. Thanks again!

Jan 28, 2019 -

Bill Dodge Kia responded

Good afternoon, and thank you for taking the time to leave your feedback. We appreciate your business greatly and certainly apologize if your visit took longer than anticipated. We'd love to look at this a bit deeper on our end - if you could send me an email at shawn.flynn@bdag.com with a bit more information, that would be great. Thanks again!

December 19, 2018

Service was awesome I cant express how nice the service was today for my kia. Staff was awesome. I would definitely recommend buying and servicing a vehicle here. I had a More

by Shirley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic, Holly Gilliam, Thul Leng
Dec 26, 2018 -

Bill Dodge Kia responded

We are so happy to hear it, thank you again!

June 05, 2018

Excellent Customer Service I bought my Kia in another state and this was the first oil change I had done on it since I bought it. I asked if I was able to receive the free oil More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aria Kneeland
Jun 06, 2018 -

Bill Dodge Kia responded

Good morning, Tracy, and thank you so much for sharing! We appreciate your business :)

May 30, 2018

Above and beyond So computer glitches happen after making my way to my service appt only to find I was not on the schedule very upsetting but they went above and beyon More

by Carserviceisgreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer in customer service / Westbrook
Jun 06, 2018 -

Bill Dodge Kia responded

We certainly apologize for the initial mishap but are definitely happy to hear that our team was able to make everything right for you. Thank you again for your business, we appreciate it!

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