Bill Dodge Kia

I have done business with Bill Dodge Kia for years now, and I have to say that time and time again they fail to maintain a high level of customer service. I believe that they are full of empty promises and and I have to say that time and time again they fail to maintain a high level of customer service. I believe that they are full of empty promises and once you leave the lot, you are leaving any piece of customer service behind. I find that their follow through is terrible and when you do get into a situation in the near future such as a vehicle breaking down shortly after purchase, you will get little to no help from this dealership. I STRONGLY encourage you to seek out Rowe Kia in Auburn, ME before purchasing from this dealer. I have seen the signficant lack of customer service from this sales team first hand, and believe me when I say that it is not an isolated issue. More

I bring my two cars to Bill Dodge for service and I have always been pleased with the service; very friendly, helpful and professional. I think the rewards program is a great idea to keep customers coming always been pleased with the service; very friendly, helpful and professional. I think the rewards program is a great idea to keep customers coming back for service and a new car. More

My husband and I started looking very cautiously in January of this year. We reached Todd Visser through the internet. When we walked into Bill Dodge Kia in Westbrook on July 3rd we were happy to mee January of this year. We reached Todd Visser through the internet. When we walked into Bill Dodge Kia in Westbrook on July 3rd we were happy to meet Todd in person. He already had an idea of what type of buyers we were; cautious. He was patient; not condescending at all. I would highly recommend Todd Visser and all the employees we have met so far. Thanks Bill Dodge Kia. More

One of my first purchases at this dealership back in 2009 was a Saturn. Now since Saturn is gone I have moved onto the 2012 KIA Rio5 and love the car! John Conover has worked with me on both of these purch was a Saturn. Now since Saturn is gone I have moved onto the 2012 KIA Rio5 and love the car! John Conover has worked with me on both of these purchases and I do not see my going anywhere else for buying a car...I have no reason! I have found the easiest, friendliest, unstressful car buying dealer I've ever dealt with (that's saying a lot w/ my history of car buying). The service dept. is just as awesome as the sales group. Friendly, accomodating, educational and fair. I don't feel 'persued' when I enter the lot, which is excellent because I hate the swooping sales types who don't give you a chance to just browse. My questions were answered and they don't make you feel like an idiot if you ask questions. They also respect a well educated person when they walk in and know more about the car than the dealer! I study cars before I purchase them it takes a lot of time and when I go in I want them to know I know what I'm looking for and what I am willing to pay. John worked w/ me to find what I wanted specifically and he and the finance dept worked to get me into this car with the price I was willing to pay. I absolutely recommend shopping here and servicing your vehicles here. Very community oriented and super friendly. Best part is John is very active in following up with me on any questions and when I visit he takes extra time to say hello and he recognizes me by sight. Love this! More

The dealership is very welcoming and not high pressure. Several of our relatives have purchased vehicles from Bill Dodge so we knew they were reputable. John was a very "in the moment" sales rep. He move Several of our relatives have purchased vehicles from Bill Dodge so we knew they were reputable. John was a very "in the moment" sales rep. He moved with us from used car to used car, then on to the topic of leasing. Even though it was not his strength, John helped us understand the Kia lease program and with the help of Bob, we were able to match our payment needs with a brand new Kia. We were very happy with the deal, the car and the customer friendly service. We will be going back again and recommending them whenever we can. Tim Shannon More

Found vehicle on line we were interested, Tony assisted us & was very helpful. Damien did all the paperwork with us, got us a really good finance rate. Everyone was very freindly & helpful - great group to us & was very helpful. Damien did all the paperwork with us, got us a really good finance rate. Everyone was very freindly & helpful - great group to work with. More

So far, my experience with Bill Doge has been exceptional. Friendliness of staff is outstanding. Not pushie!! Everything very clean. Outstanding dealership. Would recommend to anyone and will exceptional. Friendliness of staff is outstanding. Not pushie!! Everything very clean. Outstanding dealership. Would recommend to anyone and will continue to do business there. More

We had a great experience with our new purchase of a 2012 Kia Sorento at Bill Dodge. We were treated with respect, offered a great price for our trade in and the new Kia, and all of the financing options av Kia Sorento at Bill Dodge. We were treated with respect, offered a great price for our trade in and the new Kia, and all of the financing options available to us. We couldn't have asked for a better sales team to work with. We had a very specific list of options that we were looking for and they made it happen by locating just what we wanted and brining it to Maine! More

Friendly and courteous, knowledgable of vehicle and went out of his way to assist us, first with the purchase and then with the service. Follow-up was excellent both from the dealer & with corporate service out of his way to assist us, first with the purchase and then with the service. Follow-up was excellent both from the dealer & with corporate service. More

I found the salesperson, Peter Thibault, very helpful and will to go the extra distance for me without any "sales pressure". A welcome change indeed! Everything I was promised I received and would have no t will to go the extra distance for me without any "sales pressure". A welcome change indeed! Everything I was promised I received and would have no trouble reccomending Bill Dodge to friends and family! More