Bill Estes Toyota
Indianapolis, IN
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Awesome experience with Clarence Scarborough I had an awesome experience with sales representative Mr. Clarence Scarborough who is personable, experience, intelligent, humorous, witty, and confid I had an awesome experience with sales representative Mr. Clarence Scarborough who is personable, experience, intelligent, humorous, witty, and confident. Mr. Scarborough makes you feel conformable about buying a car. He fills you with facts, and tells you about the performance of that vehicle, and it's durability. Even if you feel apprehensive about buying a vehicle, Mr. Scarborough agrees with your concerns, and walk you through the process of understanding your fear of buying that vehicle, and then he adds some good humor that helps you forget about your concerns of buying a vehicle. I call that person, gifted! (Please add his Photo in the employee section.) More
Great experience buying our 2015 Toyota Avalon! Our salesman, Bob McCormick, answered our questions and put us at ease. The car was priced right and was pristine clean! Butler had given it the 160 p Our salesman, Bob McCormick, answered our questions and put us at ease. The car was priced right and was pristine clean! Butler had given it the 160 point inspection and did a lot of pre-sale expensive improvements. Sometimes car salesmen make me feel pressured and uneasy, but Bob was helpful and honest and personable. His knowledge of the cars and the business were a real asset for us. Thanks, Bob! More
Leased New 2018 Highlander Clarence Scarborough put me in a new lease for a 2018 Toyota Highlander. He was terrific. Friendly, very professional and knowledgeable. Great expe Clarence Scarborough put me in a new lease for a 2018 Toyota Highlander. He was terrific. Friendly, very professional and knowledgeable. Great experience. Everyone was super. I'll go back. More
Purchased a pre-owned Sienna Salesman Bob McCormick was a joy to work with, He was very welcoming and had the vehicle ready for us to look at and test drive. He answered all our Salesman Bob McCormick was a joy to work with, He was very welcoming and had the vehicle ready for us to look at and test drive. He answered all our questions and did not try to rush us into making a decision. Since we had already decided on a vehicle like this, he did not try to lead us to anything else. More
Wonderful people to work with! I was very impressed with the knowledge that my Sales Rep has, Bob McCormick. He told me of several vehicles in my price and mileage range. He was I was very impressed with the knowledge that my Sales Rep has, Bob McCormick. He told me of several vehicles in my price and mileage range. He was helpful but never pushing. Since I had been driving a 2001 without the newer features that the Toyota Camry has; Bob took considerable time being sure I understood have to operate everything. I would recommend Butler Toyota and especially Bob McCormick! More
Great Experience Bob McCormick is very personable and provided a relaxed, no pressure buying experience. Pricing, dealer fees are very reasonable. We will go back next Bob McCormick is very personable and provided a relaxed, no pressure buying experience. Pricing, dealer fees are very reasonable. We will go back next time! More
Excellence All Around We have purchased 2 cars from Butler Toyota and we couldn’t be happier with this dealership. Scott George sold us both cars and he gave us excellent s We have purchased 2 cars from Butler Toyota and we couldn’t be happier with this dealership. Scott George sold us both cars and he gave us excellent service. He was always available when we needed him and went out of his way in every respect to take care of us spending unlimited time during our purchase and patiently showing us the features of the car after purchase. he has a great no-pressure sales approach and is very knowledgeable about their products. He even gave us his personal cell number in case we had any questions. Not too many sales people do that! Go see him—you will be happy you did! More
DAWN, EARL & VIC MADE MY DAY! Decided on a Toyota RAV4 Hybrid for great fuel economy and safety ratings. Dawn, Earl and Vic were wonderful and I highly recommend Butler Toyota! Decided on a Toyota RAV4 Hybrid for great fuel economy and safety ratings. Dawn, Earl and Vic were wonderful and I highly recommend Butler Toyota! More
Excellent service! We drove from 2 hours away and Jason and the finance team stayed after closing until we could get to the store. I know they were all wanting to go hom We drove from 2 hours away and Jason and the finance team stayed after closing until we could get to the store. I know they were all wanting to go home but everyone was wonderful and did not rush us and treated us as if it was a normal day and not late on a Saturday evening! Jason had everything ready to go and Andy was able to get us fantastic financing! More
Happy Camper Jamie Mallory greeted me when I entered the dealership. He verified that I was not working with another salesperson at the dealership. He briefly aske Jamie Mallory greeted me when I entered the dealership. He verified that I was not working with another salesperson at the dealership. He briefly asked me how he could help. Unlike in other dealerships I visited, when I described that I wished an unrealistically low lease payment with just using my trade he did not lose interest. He invited me to his desk to further discuss what I sought. Jamie recommended the Toyota Corolla LE. I looked at one in the showroom. I might mention at this time that Jamie has "easy going" demeanor with no pressure. He was doing his job with a "light touch." After leaving for a few moments he returned with a sheet that showed the appraisal value of my trade and various financing options (amount of money down for both leasing and financing) available to me. I must admit that the information sheet impressed me. When I mentioned that I was not yet ready to commit there still was no pressure. The desk manager came over to thank me for coming in with no "What do I need to do to earn your business?" The financial information that they provided was what I needed. After visiting several other dealerships I returned the next business day to finance my new 2019 Toyota Corolla LE. I would strongly recommend that when visiting Butler Toyota ask to work with Jamie Mallory for a very pleasant buying experience. More


