Bill Estes Toyota
Indianapolis, IN
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Good Experience Kevin made the buying experience easy and comfortable Have purchased vehicles there previously and would return in future. Have used the service dep Kevin made the buying experience easy and comfortable Have purchased vehicles there previously and would return in future. Have used the service department there and will continue. More
Proud IV Purchase Ron Ranget-Scott made our car-buying experience wonderful. His knowledge, courtesy, and expertise exceeded our expectations. He was very thorough an Ron Ranget-Scott made our car-buying experience wonderful. His knowledge, courtesy, and expertise exceeded our expectations. He was very thorough and made us aware of the best purchase available. Carlos and I gratefully appreciate his top-notch salmanship ability. Thanks ever so much! More
Easiest car I've ever bought. Told Dustin how much I was willing to spend.I was standing next to the car.I was interested in,it was a fair price for Butler Toyota and myself..He we Told Dustin how much I was willing to spend.I was standing next to the car.I was interested in,it was a fair price for Butler Toyota and myself..He went inside and within 10 minutes the deal was done.30 minutes later the car was mine.I recommend you go to Butler Toyota and ask for Dustin. More
Disastrous car repair This is a warning. Please find another dealer to work on your car. I took my Prius in for repair. My instrument panel display was blank. I dropped it This is a warning. Please find another dealer to work on your car. I took my Prius in for repair. My instrument panel display was blank. I dropped it off on Thursday . They said they would let me know what they found out. I called Thursday night. Oh, they said they didn't get around to checking it out. I called Friday they said they would call. No Call. Monday I called the manager. Of course, I didn't get to talk with a manager they just had Cody call me and said they would have to order a part. It took until Friday to get my car back. But when I did I was appalled at the mess in my car. The tan leather seats had black smudges all over them. The floor was covered with little shards of glass and black smudges. The running board was black with dirt and grease. Oh and I was on my way to pick up my wife to go out to dinner. NO I had to go home and clean my car for two hours. Unbelievable - how to dealers get by with charging me 1300.00 dollars to do the work and leave my car in such a mess. This was worse than taking my car to the local high school shop class and expecting good results. Please Mr. Butler sell your boat and hire some good people. Please Toyota step up your standards for dealerships. More
No Pressure Sale We went to Butler to "look" at Toyota minivans and ended up buying after a great experience with Todd Godan. Butler Toyota and Todd are not your typi We went to Butler to "look" at Toyota minivans and ended up buying after a great experience with Todd Godan. Butler Toyota and Todd are not your typical car buying experience. I look forward to working with them for years to come. More
Kelvin I would strongly recommend you see Kelvin when shopping for a car. He went out of his way to make our experience a pleasant one. I would strongly recommend you see Kelvin when shopping for a car. He went out of his way to make our experience a pleasant one. More
Leasing a Tacoma I leased a Toyota Tacoma yesterday with the excellent help of August Anno. He was very knowledgeable and made sure I found the right truck to fit my n I leased a Toyota Tacoma yesterday with the excellent help of August Anno. He was very knowledgeable and made sure I found the right truck to fit my needs. More
Commendable Service ! Ron was a cordial assistant in the selection process for a preowned Scion tC. The car is of great quality, and was Toyota certified, so I drove away t Ron was a cordial assistant in the selection process for a preowned Scion tC. The car is of great quality, and was Toyota certified, so I drove away that same day in the perfect vehicle for me at a great price. Happy to have been helped by a personable and respectable individual. Great selection of vehicles, and clean, good vibe inside of the dealership. Never once felt forced to make any decision I wasn't comfortable with. The finance individual was just as respectable. This after having attended a separate Toyota/Scion dealership off Shadeland Ave. Thanks Butler Toyota Scion! More
Amazing Service I had been shopping around at several dealers before I decided to go to Butler Toyota. I am glad I did because I met Ron there, and he was awesome! He I had been shopping around at several dealers before I decided to go to Butler Toyota. I am glad I did because I met Ron there, and he was awesome! He stayed with me after close to make sure he answered all of my questions and gave me all the information I needed to lease a new car. He was very courteous and not pushy at all. Overall it was a pleasant experience and I would definitely recommend. Thanks Ron! More
Great experience; no pressure First off, we are very picky customers, who have shopped for more than a month on CarGurus before finding this Camry at Butler. It was certified and h First off, we are very picky customers, who have shopped for more than a month on CarGurus before finding this Camry at Butler. It was certified and had a great price. Naturally, I was skeptical. We called ahead to verify that the vehicle we were interested was still on the lot. I spoke to Todd Godan. He let me know the car was there. When we arrived, we were greeted by a gentleman moving cars around who asked if we needed help. I asked for Todd and he went to get him. Todd was good to work with and well prepared. He came out with the key in his hand for the vehicle we were interested in. He was very knowledgeable about the Hybrid Camry we were looking at. We discussed the equipment at length in the parking lot prior to test driving the car. Knowing we were internet customers, Todd brought up the correct price for the vehicle right away. He offered us various dealer options without being pushy. For Financing, we worked with Andy Skinner. Andy was just as good as Todd, making us aware of things to buy for the car, without any pressure. I honestly didn't know such good experiences existed, much less buying a USED car. In the future, we will check at Butler Toyota before looking anywhere else for our next new or used vehicle. Also - Every employee in the dealership made eye contact with us and said hello. Some offered us coffee or water while we waited. We felt comfortable the entire time we were there. More


