
Bill Estes Toyota
Indianapolis, IN
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Butler Toyota and Andy Skinner provided the best car purchase experience I have ever had. I had all in information I needed to make the decision, without pressure or 'tactics' that other dealerships use purchase experience I have ever had. I had all in information I needed to make the decision, without pressure or 'tactics' that other dealerships use. If you are looking for a car and don't know where to start go to Butler and ask for Andy. More
Jim took good care of us as did the internet sales team. They appraised my trade in quickly gave us a fair price for our trade in and got through the entire proces very efficiently. They appraised my trade in quickly gave us a fair price for our trade in and got through the entire proces very efficiently. More
The Butler Toyota team is tremendous. They bring decades of experience to the floor of the dealership and do a great job. I've bought from them in the past, and will do so in the future. I'll also conti of experience to the floor of the dealership and do a great job. I've bought from them in the past, and will do so in the future. I'll also continue to refer folks to Butler Toyota! Great Job Today! More
I just recently leased a Rav4 from Andy Skinner and had a great experience doing it. From the moment I stepped into Andy's office, he was professional, friendly, and most important to me, quick. He truly had great experience doing it. From the moment I stepped into Andy's office, he was professional, friendly, and most important to me, quick. He truly had my best interests in mind when recommending this vehicle and I absolutely LOVE it. Andy made the lease paperwork super easy and quick. He was great to work with. When I'm ready for a new lease, hands down, I'll call Andy. More
We were greeted at the door with friendly faces and walked through the entire process with ease. No surprises. No headaches. Just professionalism. The sales manager even came out to clean the windows b walked through the entire process with ease. No surprises. No headaches. Just professionalism. The sales manager even came out to clean the windows before we drove off. More
I went into Butler with my mind set on leasing 2012 xB. Jim was the salesperson I worked with and did a fantastic job getting me in and out with my new car. Jim was very knowledgable about the car and my Jim was the salesperson I worked with and did a fantastic job getting me in and out with my new car. Jim was very knowledgable about the car and my options with a lease. I couldn't be happier with the service and experience at Butler with Jim. More
Jim Kincaid provided us with an excellence experience. He worked hard to get us the price we needed. We appreciated how he kept us informed on the process and made us feel very welcome. We appreciated J He worked hard to get us the price we needed. We appreciated how he kept us informed on the process and made us feel very welcome. We appreciated Jim not pushing us but letting us have the time to make the decision. I heartily recommend Jim Kincaid to anyone seeking a fantastic sales representative. More
After nearly five months of looking for a used vehicle by internet, we finally narrowed our choice to a few places, one of which was Butler Toyota/Scion (96th/Keystone, Indianapolis.) It was an hour drive internet, we finally narrowed our choice to a few places, one of which was Butler Toyota/Scion (96th/Keystone, Indianapolis.) It was an hour drive from our home, but it had the best price for a used Sienna we could find. We were limited by our budget and had a purchase price in mind. The experience was well worth the drive. We gave Todd Berry our price. Together we worked on the numbers and bought the van within several hundred of our price point, but more importantly, within our budget plan. We had no "haggling." There was zero stress. Although I had to come up a few hundred, the vehicle I purchased had features well above my expectations. The loan officer was so quick with our paper work that she beat the time it took to get the car detailed one last time before leaving with our "new" van. That was really nice, too. Overall, a win-win situation for us both. More
This was our second fabulous experience - in an out in under 1.5 hrs, with a quick visit back for about an hour so as to surprise my husband with a new truck for XMAS. The dealership gave us top dollar fo under 1.5 hrs, with a quick visit back for about an hour so as to surprise my husband with a new truck for XMAS. The dealership gave us top dollar for our trade in and an excellent price on the truck as well as very competitive financing. Additioanlly, they made this deal and let me keep the trade in ofr 3 weeks until the big surprise day - ribbons and bows were on the truck. Thank you for our second perfect car shopping and buying experience. More
Maureen provided excellent customer service. Some items of the inspection had not been completed which is a service issue. There was a crack in the front bumper and Maureen worked with the Service M items of the inspection had not been completed which is a service issue. There was a crack in the front bumper and Maureen worked with the Service Manager and it was completely repaired and I was given a Butler loaner car. She was very quick to answer and questions and was very pleasant to work with. I would definitely recommend Maureen and Butler Toyota. More