
Bill Estes Toyota
Indianapolis, IN
Filter Reviews by Keyword
By Type
Showing 672 reviews
I stopped in impromptu on a Sat. afternoon to have a check engine light assessed. All the Staff was great! Carole astutely asked whether I had recently had the oil changed and upon popping the hood fo check engine light assessed. All the Staff was great! Carole astutely asked whether I had recently had the oil changed and upon popping the hood found a disconnected vac hose that she reconnected and reset the console light. She also asked about mileage and quoted me for a possible 90K timing belt/water pump replacement. Carole's a great asset to Butler! More
Andy actually made our car buying experience pleasant. He was very knowledgeable about the 4runner we were looking at. He made very good use of our time while we were at the dealership. Andy was very he He was very knowledgeable about the 4runner we were looking at. He made very good use of our time while we were at the dealership. Andy was very helpful and NEVER pushy. More
Andy and the male financial person, who's name I cannot recall at this moment,were more than helpful and we originally came just to look at a 2011 Prius and also purchased a 2010 4Runner! Good facility wit recall at this moment,were more than helpful and we originally came just to look at a 2011 Prius and also purchased a 2010 4Runner! Good facility with a great staff! More
As a man who would rather go to the dentist for a root canal than deal with the ins and outs of purchasing a vehicle, Todd and the staff made the task easy. I understand even Mr. Butler was involved. I canal than deal with the ins and outs of purchasing a vehicle, Todd and the staff made the task easy. I understand even Mr. Butler was involved. I felt I was getting a good deal on my used Prius, but when I went to sign for the loan, I found that the deal was even better. I have not had a better experience in purchasing a vehicle in the 37 years since I purchased my first vehicle. More
I recently purchased a 2011 Corolla from Butler Toyota on 96th St. in Indianapolis. Todd Berry was extremely helpful in describing my purchase options, allowing me to test drive both a 2011 Corolla and a 20 96th St. in Indianapolis. Todd Berry was extremely helpful in describing my purchase options, allowing me to test drive both a 2011 Corolla and a 2012 Camray. He was very helpful in giving me my purchase price options in a very low-key, but for me highly effective manner. Todd was very willing to explore the my color choice and Corolla style in other dealers since Butler did not have my particular choice in inventory. He located what I desired, and we easily came to a suitable price for both of us. Todd also offered to pick me up at the rental car dealership after I returned my rental car and take me to Butler Toyota to pick up my new car. I was very appreciative of his offer since I live alone. I would not only recommend Todd to my friends, but all of the employees at Butler Toyota that made my purchase of a new car an enjoyable experience. All of the employes that I dealt with were friendly, very informative, and quite helpful in my making enlightened decisions. Thank you Butler Toyota staff, and expecially Todd Berry, for making this car purchase a very positive experience. More
Andy is an awesome salesman! He's very friendly and knows what he's talking about. He makes sure you know exactly what you're getting into and does his best to help you understand everything about the car in what he's talking about. He makes sure you know exactly what you're getting into and does his best to help you understand everything about the car in question. I highly recommend him! More
Carole has always been Great and is certainly an Asset for Butler Toyota. I was Happy to see her back at her old service desk doing what she does best, and that is dealing more directly with the customer for Butler Toyota. I was Happy to see her back at her old service desk doing what she does best, and that is dealing more directly with the customers. If she is happy, the customers are happy. More
My wife and I could not be happier with the customer service we received from Mike, Jim and all the folks at Butler Toyota. They were patient with us and made us feel comfortable during the entire proc service we received from Mike, Jim and all the folks at Butler Toyota. They were patient with us and made us feel comfortable during the entire process. Buying a new car can be a stressful time but the courteous staff at Butler worked with us and went through all of our options to ensure we got the best possible deal. We are very happy with our new vehicle and even happier with our experience at Butler. We give a lot of credit to Mike and Jim for helping us through this process. More
Kevin did a great job for us. We are completely satisfied with our purchase. I would recommend Kevin for anyone looking to purchase a car. Friendly and helpful. satisfied with our purchase. I would recommend Kevin for anyone looking to purchase a car. Friendly and helpful. More
Andy's customer service skill are excellent! Easiest automobile transaction I have ever completed! Definitely recommend Butler Toyota, and Andy as your salesman. Thank you! automobile transaction I have ever completed! Definitely recommend Butler Toyota, and Andy as your salesman. Thank you! More