Bill Estes Toyota

we were greated by jim as we were looking at a car.he stayed with us and took us on a tour around the lot.we chose a new toyota corolla.truth is i wanted to shop around at other lots but jim gave toyota stayed with us and took us on a tour around the lot.we chose a new toyota corolla.truth is i wanted to shop around at other lots but jim gave toyota such a great impression on us that i knew this was where we were going buy our new car.we are so happy with our new car and we will be back when the time comes for another car.tom wood really screwed up when we were driving around the lot and a salesman blocked us in and couldn't get passed him.that was rude.all he had to do was ask the ppl in the car he was talking to to pull ahead about 6 feet...6 feet cost them a sale...i wish you would send this to tom wood.if there is an award for best sales person,Jim Kincaid should get it...VERY PROFESSIONAL..we will be back.i have already told numerous ppl to go to butler for new or used cars...WOW!!! Great job Jim!!! Pete Adams& Deb Morgan More

My previous car, which I loved, was quickly nearing the end of it's life. I asked Andy to help me find an affordable replacement and he helped me find a great used Scion that had a long Certified warranty. end of it's life. I asked Andy to help me find an affordable replacement and he helped me find a great used Scion that had a long Certified warranty. More

Todd Berry did a outstanding job in presenting cars to us. He was honest and genuinely cared about our visit to Butler Toyota. Understanding our concerns and the budget we had in mind, he led us to the ve us. He was honest and genuinely cared about our visit to Butler Toyota. Understanding our concerns and the budget we had in mind, he led us to the vehicle that we purchased. Needless to say,our experience at this dealership was a very positive one, with much of the thanks going to Mr Berry. More

Our service was excellent. Jim very helpful through out the whole process. The finance manager Jimmy was also super nice and informative. Great Job Butler Toyota the whole process. The finance manager Jimmy was also super nice and informative. Great Job Butler Toyota More

My wife has special needs in a car and Gene learned we were looking for a used car that could meet her physical needs. After several months of looking, he found a car that he thought would work for us an were looking for a used car that could meet her physical needs. After several months of looking, he found a car that he thought would work for us and told us to come in soon. When we arrived, we found a nearly immaculate, three-year-old Avalon. Gene got us a very good price for the car. But that wasn't all. We had visited Beck on the south side to look at a used Avalon they had listed. They were not particularly interested in selling us a used car and would not deal on the price of the car they had or on the price of our trade-in. We got an offer on our used car at Car Max, and then went back to Gene at Butler Toyota. He offered us $1,000 more than Beck had, and $2,000 more than Car Max. We are very pleased with our new car and with the price we paid. Most of all, though, we are delighted with the personal service and care that Gene showed us. He manages the used car staff, which suggests to us that the rest of the sales agents will work just as hard. But there is more -- the Butler staffer who arranged our financing was able to find us a loan that was a full percentage point below what we had expected to pay, so we ended up paying a little more than we had really wanted to pay in order to get more car than we had thought we could afford -- but we still stayed within our budget. More

Had a great experience! A little bit lengthy, but I guess you can't buy a car in under 3 hours. Looking into adding car prep staff rather than having the salesman do that work could probably shorten the time you can't buy a car in under 3 hours. Looking into adding car prep staff rather than having the salesman do that work could probably shorten the timeframe. Overall had a great experience and would recommend Butler. More

My wife and I visited the Butler Toyota dealership to take a look at one of Butler's internet specials. Jim Kincaid showed us the car of interest and then we went on a test drive. Jim was very knowledg take a look at one of Butler's internet specials. Jim Kincaid showed us the car of interest and then we went on a test drive. Jim was very knowledgeable about the car and gave us all the info we needed to make our purchase w/o any sales pitches or gimmicks. We also got a surprisingly good deal on our trade in. Since the purchase, Jim's follow-up has been outstanding demonstrating Butler's customer committment. We look forward to doing business w/ Butler again in the future! More

When I walked into the dealership I wasn't sure what I was looking for but Andy really helped pair me with the perfect vehicle. He was very knowledgeable, not only about their automobiles, but also regar was looking for but Andy really helped pair me with the perfect vehicle. He was very knowledgeable, not only about their automobiles, but also regarding financing options. I'll definitely be a repeat customer. More

Mr. Todd Berry answered all our questions and was very knowledgable about our new car. We learned things that we didn't know. He took time to show us small details about the car. Eventhough we ran late knowledgable about our new car. We learned things that we didn't know. He took time to show us small details about the car. Eventhough we ran late and it was near closing time, Mr. Berry and his team was still attentive with our needs and questions. We will gladly recommend friends to your dealership. We plan on leasing a second car as soon as we get our finances in order. Mr. and Mrs. Buckner More

We bought a new XA Scion at Butler Toyota 5 years ago (my 9th Toyota) and were extremely happy with the service etc then. When we decided to buy a new car yesterday we checked out another dealership clos 9th Toyota) and were extremely happy with the service etc then. When we decided to buy a new car yesterday we checked out another dealership closer to where we now live, but unfortunately they weren't able to show us the Corolla we were looking for so we left that dealership and drove to Butler Toyota. Once there (Butler Toyota), we went for a test drive in a Corolla, however my husband decided he wanted a larger car, so we then test drove a Camry. Two hours later we were driving home in our new Camry! :)) Excellent service in both the Sales (Jeff Armstrong & Jim Kincaid) and Finance (Jimmy) Departments. I have in the past, and will continue to do so in the future, recommended Butler Toyota. More