Bill Estes Toyota

Overall great experience...I told Kevin what I was looking for up front, and he matched my needs with the car that fit my budget and requirements. looking for up front, and he matched my needs with the car that fit my budget and requirements. More

No one beats the outstanding service that you get by Carole at Butler Toyota! She's the reason my husband and I won't buy anything else but a Toyota! Carole at Butler Toyota! She's the reason my husband and I won't buy anything else but a Toyota! More

Came in to buy a new Camry...and left with a new Camry. Couldn't ask for a better salesman in Mike: friendly, accommodating, knowledgeable, and straight to the point. I never thought buying a new car would Couldn't ask for a better salesman in Mike: friendly, accommodating, knowledgeable, and straight to the point. I never thought buying a new car would be this easy and painless. Price negotiating was the easiest part. Max was very helpful as well. Felt like I had known him all my life. I would be very fortunate if people in my area of business had the same attitudes of Mike and Max. More

I have been a customer of Butler for 20+ years. Carole is, by far, the best service person I have ever had. She goes above and beyond to help her customers. I have even called her from out of state, and is, by far, the best service person I have ever had. She goes above and beyond to help her customers. I have even called her from out of state, and she was able to solve the problem. Eric Davis and Randy Miles have been wonderful sales and leasing professionals and have always treated me fairly. I would not go to another dealership. More

Both Todd & Jeff were extremely friendly and motivated to provide the best sales experience possible. They went out of their way to provide us with the exact vehicle we wanted and in a color we motivated to provide the best sales experience possible. They went out of their way to provide us with the exact vehicle we wanted and in a color we love. Many thanks to both of them. More

My huband and I came in to the dealer with a goal to upgrade his vehicle in hopes to stay at or lower the payment and Jim did not beat around the bush on the price or try and get us to except a higher p upgrade his vehicle in hopes to stay at or lower the payment and Jim did not beat around the bush on the price or try and get us to except a higher payment. He got us exactly what we wanted. He was very polite on top of being very freindly and made us feel very comfortable. We are very happy with our experience that we are now going back to him in hopes to trade in my vehicle as well. We will definitely be returning to him for any further vehicle needs in the future. More

Internet deal (trade) w/ Melissa Billings. Jeff Kincaid was the salesman that provided the test drive & paperwork once I decided to purchase. All were very professional, knowledgeable, courteous, and f was the salesman that provided the test drive & paperwork once I decided to purchase. All were very professional, knowledgeable, courteous, and friendly. More

My experience with the Service department at this dealership has been incredible compared to other dealerships (I also own a Ford and Chevy). The entire department is fantastic but I always ask for dealership has been incredible compared to other dealerships (I also own a Ford and Chevy). The entire department is fantastic but I always ask for Carol who seems to 'jump' when she sees me and always double checks that the work was completed before releasing the car back to me. And, her smile is always there and appreciated. More

I had a very bad experience at Butler Toyota! I was I had a very bad experience at Butler Toyota! I was basically told that I would have one deal and then they switched everything on me. I was tryin I had a very bad experience at Butler Toyota! I was basically told that I would have one deal and then they switched everything on me. I was trying to lease a Toyota Camery XLE and trading in a lease 2007 Toyota Corolla low miles, Bob Butler will remember me I was introduced to him. The financing person and I shook on the deal after the sales man presented my terms to him. The sales man told me yes he could get me "no money down" and "extra miles covered" on the lease. My husband called to verify the deal the next day before I went back in to sign the papers. Everything was verified by the salesman. Then I go into the office and the deal is not the same, they changed everything now I was required money down and no extra miles unless I paid more than we agreed. The contract was in front of me and no warning on the money down! They just changed it on me and never mentioned with me! I walked out, told them it was a deal breaker. The salesman tells me in the parking lot, I would never get a deal like that!!! After he had confirmed it with me and my husband!!! Also the financing people and I dealt with two, a man, (Randy, I think) and a woman the next day, both were VERY RUDE!!! Later after talking with people in and out of the business I discover everyone already knows they don't play nice; I guess I was the last to find out. THE GOOD NEWS IS THEY MADE MORE THAN ONE OF THESE CARS!!! I WENT TO ROYAL SOUTH TOYOTA AND GOT THE DEAL!!! THE DEAL THAT BUTLER TOYOTA PROMISED ME BUT LIED ABOUT!!! IT IS WORTH THE DRIVE TO ROYAL SOUTH TOYOTA, (BLOOMINGTON) THEY LIVED UP TO THE NAME TREATED ME LIKE A QUEEN GAVE ME THE DEAL I WANTED AND I AM DRIVING THE CAR I ALWAYS WANTED!!! More

Buying a used car can be tricky and stressful.Recently I had a wonderful experience with Butler Toyota.I truely appreciate Todd Berry efforts to find me the right vehicle for me.He understood my needs clear had a wonderful experience with Butler Toyota.I truely appreciate Todd Berry efforts to find me the right vehicle for me.He understood my needs clearly and it was evident in the manner I purchased the vehicle.When he called me promptly to see a car that had just been traded in, he only told me this is something that you will like and are looking for. Come have a look.It was too good to believe apart from having a clean record and being in mint condition and I mean mint condition also with low miles and the price range that I was looking around there was a bonus it was owned by a very senior couple who probably had taken great care of the car as was evident.I had been looking at other cars and other dealers for sometime but it seemed like it was hard to buy used cars. I had met Todd twice and he had shown me a couple of cars but when he showed me the cars he clearly understood my needs.He sincerely made efforts to see that I could buy the car thatI wanted and within the price range that I could afford. He was not pushy. He showed me two cars with low miles around the same price.I could see why he called me to see this car. This car was maintained very well and as such Todd wanted me to see this car.My neighbor who came to help me drive the car back was amazed when he saw the car,having brought new cars himself. He was very impressed.I would recommend Todd Berry as he is sincere and keen to your needs.Also the people who crunch the numbers were very helpful and kind Max Akram and the Sales Manager for the used cars John Bostik.There was a glitch on the part of my bank and the sales team were patient until the bank resolved itwhich was a week.On the whole I would recommend Todd Berry and going to this dealership. More