Bill Estes Toyota

Excellent service and customer care I have been coming here for 7 years and have received excellent service. Attention to my requests have been met thoroughly and professionally. I will I have been coming here for 7 years and have received excellent service. Attention to my requests have been met thoroughly and professionally. I will continue coming to this dealership in the future. More

Service Review Took car in for regular maintenance. Derrick Hughes checked record to see what was called for. Service performed in a timely manner. Derrick provided Took car in for regular maintenance. Derrick Hughes checked record to see what was called for. Service performed in a timely manner. Derrick provided a write up of car systems check. Excellent service. Thanks Derrick! More

2012 Prius Used USAA to find a vehicle online. I had recently had very bad experiences at other car dealerships and was very hesitant. Scott George and Mike McGi Used USAA to find a vehicle online. I had recently had very bad experiences at other car dealerships and was very hesitant. Scott George and Mike McGinnis both worked with me and made the process easy and enjoyable. I got the vehicle I wanted for the price I was looking for without the hassle or misleading tactics that the other dealers used. They were upfront, friendly and accommodating. I was able to quickly come in and get the vehicle out the door. Thanks to you and your team on a job well done! More

Great experience I found a car through CarGurus that was at this dealership. I walked in and was immediately greeted and helped by Clarence. Clarence was great to work I found a car through CarGurus that was at this dealership. I walked in and was immediately greeted and helped by Clarence. Clarence was great to work with, and answered all my questions. After driving the car, I decided I wanted that one, and Clarence and the finance managers were all wonderful to work with. When I went to the dealership, I honestly just wanted to look at the car and maybe test drive it, but I left with my new car a few hours later! More

Stopped in for an oil change. We dropped our car in for an oil changed and walked over to the new lot to have a look around. We found out Bob treated my father well and ended up pu We dropped our car in for an oil changed and walked over to the new lot to have a look around. We found out Bob treated my father well and ended up purchasing a new 4 Runner. I have wanted this vehicle for at least 15 years. More

Bill Estes Toyota in Indianapolis, IN They were all so knowledgeable and kind. They really know cars! They loved answering my questions. This was my first experience leasing a car. I don’t They were all so knowledgeable and kind. They really know cars! They loved answering my questions. This was my first experience leasing a car. I don’t know why I haven’t done it before! More

Car shopping We came in on a Friday and they were short staffed and we were pretty much ignored. When we got home we put a comment online that stated that. We got We came in on a Friday and they were short staffed and we were pretty much ignored. When we got home we put a comment online that stated that. We got a call within an hour from Matt to apologize for the service or lack of. We talked awhile and he convinced us to come back in and give them another chance. The second trip in we met with Chris who did a great job. He offered us just what Matt said and we left very happy with a new car. More

Matt Longfellow and Scott George made this buy easy After dealing with Matt Longfellow and Scott George, I now believe that guy on TV, named Bill Estes, his team really does work to earn your trust. After dealing with Matt Longfellow and Scott George, I now believe that guy on TV, named Bill Estes, his team really does work to earn your trust. Matt gave me a straightforward very competitive price from the start. After a few emails and a phone call, I trusted Matt and Bill Estes to find the right car on a very short deadline, And put a downpayment in, which I never do.. Scott teamed up with Matt to make the search and delivery experience excellent. Because of the behavior of these two, I did not go with the lowest price which I had at another dealer on the exact car I wanted. Because that dealer behaved like a normal car sales operation. I will definitely recommend Bill Estes to friends and family. More

Great experience Thank you so much Toyota staff for helping me with the purchase of a car I could afford. It was a pleasure working with you all. Thank you so much Toyota staff for helping me with the purchase of a car I could afford. It was a pleasure working with you all. More

Great customer service. Very respectful, easy to work with Everyone was very helpful and I appreciated the salesman (Chris) helping us with all of our questions and really going the extra mile. I felt they wer Everyone was very helpful and I appreciated the salesman (Chris) helping us with all of our questions and really going the extra mile. I felt they were very reasonable and I will recommend them to friends and family. More