Bill Estes Toyota
Indianapolis, IN
Filter Reviews by Keyword
By Type
Showing 688 reviews
Found the perfect new car! I'm a long time Toyota owner. However, all my past Toyotas were certified used. I hated saying goodbye to my 12 year old Corolla. But my hubby thought I'm a long time Toyota owner. However, all my past Toyotas were certified used. I hated saying goodbye to my 12 year old Corolla. But my hubby thought I should finally buy a brand new car. Matt and Scott listened and found the perfect car in the perfect color with all the features I wanted! I love my new 2019 Rav4! And I really appreciate their efforts! I highly recommend! More
Purchasing a used vehicle. Jacob Balderas was very welcoming and very cordial when my wife & I first entered the dealership. Jacob is very knowledgeable about his craft. He we Jacob Balderas was very welcoming and very cordial when my wife & I first entered the dealership. Jacob is very knowledgeable about his craft. He went out of his way of searching & locating the exact vehicle to fit our needs. His priority is to fully inform & satisfy the customer. Jacob has a fantastic personality and one can tell he enjoys what he does. My wife & I would definitely recommend future customers to ask for Jacob when entering Bill Estes Toyota. More
A good shopping experience Friendly, helpful, care about our concerns, not pushy. Answer our question patiently. Would recommend Chris to friends. Over all nice shopping Friendly, helpful, care about our concerns, not pushy. Answer our question patiently. Would recommend Chris to friends. Over all nice shopping experience. A good dealership . More
Purchase new Toyota Highlander Purchased a new Toyota Highlander with Ron Rangel as our sales person. A very honest positive experience in buying a new car and a positive experience Purchased a new Toyota Highlander with Ron Rangel as our sales person. A very honest positive experience in buying a new car and a positive experience. More
Leasing my Camry Bob McCormick was terrific to work with. He guided me through the maze of leasing. Then he patiently walked me through the safety features and the tec Bob McCormick was terrific to work with. He guided me through the maze of leasing. Then he patiently walked me through the safety features and the technology of the car. Lots of information for me to absorb, so Bob has invited me to check back with him at any time, which I am certain to do. I highly recommend Bob McCormick. More
Great customer service by my salesperson I had decided to replace my 2001 Toyota Camry -- after a long search (several makes of cars), I decided that another Camry was what I wanted. And, of I had decided to replace my 2001 Toyota Camry -- after a long search (several makes of cars), I decided that another Camry was what I wanted. And, of course, I went to Butler, because I'd been with them since 2001 and liked my car and the service there. The salesperson with whom I worked was truly top notch -- from the minute I began working with Rodney Smith, I felt comfortable and appreciated the way he goes out of his way to give exceptional customer service. In my case, he had his hands full, because I am a "dinosaur" who does not know technology. And my 2019 Camry was loaded with it!! Very intimidating. Rodney has spent extra time with me to make certain I understand how to use the bells and whistles I need to be able to use, and I very much appreciate him. He is a good teacher/explainer, and he definitely went the extra mile. I would recommend him in a heartbeat to anyone looking for a car. I also appreciate Bob Butler who was also quite helpful and attentive. My suggestion is that maybe you would consider offering "classes" (instruction) to new car owners who, like me, might be intimidated. I would also like to say that I continue to be perplexed by the constant messages I get (email and phone) from Entune. I've tried calling the numbers given in the emails to get more information -- and the service in that case isn't up to par with Rodney's. As for the car, I love it! Pleasure to drive, and I hope it gives me as good an experience as did my 2001. More
We love working with Ron! This is our second vehicle purchased with Ron at Butler Toyota in the last few years. We enjoy working with Ron because he’s not a pushy salesman and This is our second vehicle purchased with Ron at Butler Toyota in the last few years. We enjoy working with Ron because he’s not a pushy salesman and he allows us to take our time while answering any questions we have. Very appreciative of Ron and Randy even staying late more than once to make sure we had a chance after our day jobs to test drive and eventually make a purchase. The overall atmosphere at Butler Toyota is very pleasant and down to earth. We appreciate the feeling of being taken care of when making such a large purchase. This is something you don’t get at every dealership. More
purchase Butler Toyota is the best! Friendly and helpful staff, from the car salesperson to the service shop. I have bought my last 3 vehicles from them. Butler Toyota is the best! Friendly and helpful staff, from the car salesperson to the service shop. I have bought my last 3 vehicles from them. More
Courteous and efficient dealership This dealership feels like family to us. My husband and I bought a wonderful Toyota Sienna minivan at Butler Toyota 20 years ago. We have had it servi This dealership feels like family to us. My husband and I bought a wonderful Toyota Sienna minivan at Butler Toyota 20 years ago. We have had it serviced at this dealership with Brian Jenkins (he’s a gem) all these years and just reached 326,000 miles...and it’s still going strong! We recently purchased a new 2019 RAV4 to add to our Toyota family and working with Bob McCormick was the most pleasant and enjoyable experience we’ve ever had purchasing a car. He was efficient, courteous, answered ALL our many questions and had a fun sense of humor. Meeting dealership president, Robert Butler was delightful, as well. Working finance with Vic Mirza was informative and well organized. The giant “IPad desk” was a real plus! The people in the parts department are also the best! We intend to enjoy our RAV4 as much as our van. Great dealership...great people. For that, I have given it a five star rating. More
Great experience Bob was really nice! Took care of me and did hound me on anything I didn't want! He was extremely calm and had a caring demeanor. I would recommend Bu Bob was really nice! Took care of me and did hound me on anything I didn't want! He was extremely calm and had a caring demeanor. I would recommend Butler Toyota to everyone. More


