Bill Gaddis Chrysler-Dodge-Jeep-Ram

Thanks Jordan Volz! Great young man! Gaddis is great to deal with. I have bought my last three vechicles from this dealership including this latest one I bought today. 4/16/2018. Thanks Gaddis is great to deal with. I have bought my last three vechicles from this dealership including this latest one I bought today. 4/16/2018. Thanks again Jordan for all of your help. You are a good example of what every young man should be like in this profession. Sincerely. Don and Joyce Dawson More

Fantastic! Kris went above and beyond for my special circumstances! Not only do I love my new car he made sure I knew what was going on throughout the entire pro Kris went above and beyond for my special circumstances! Not only do I love my new car he made sure I knew what was going on throughout the entire process! More

Very friendly and helpful Had a very good experience purchasing a car. Jordan Volz was helpful and willing to work with us toward the purchase. Could not be more pleased. Had a very good experience purchasing a car. Jordan Volz was helpful and willing to work with us toward the purchase. Could not be more pleased. More

Great and easy to deal with! Matt Besser was a fantastic salesman, he was easy to deal with and made purchasing our new car a breeze! I would recommend him to anyone looking to pu Matt Besser was a fantastic salesman, he was easy to deal with and made purchasing our new car a breeze! I would recommend him to anyone looking to purchase a new or used vehicle! More

Great customer service -- extremely friendly! Entire staff was friendly and willing to do whatever was needed to find the vehicle that fit our needs and budget. We will definitely shop there agai Entire staff was friendly and willing to do whatever was needed to find the vehicle that fit our needs and budget. We will definitely shop there again! More

Helpful and Friendly Service I found the car I was wanting advertised on cars.com, which reffered me to the Bill Gaddis dealership. The price seemed right and it is in good condit I found the car I was wanting advertised on cars.com, which reffered me to the Bill Gaddis dealership. The price seemed right and it is in good condition. Jordan Volz was very helpful and informative since this was my fist purchase from a licensed dealership. Couldn't be happier. More

POOR SERVICE AND CUSTOMER SERVICE My wife and I have taken our vehicles to Gaddis from Indianapolis for a while for service, and anytime we needed any work done to our vehicles. I was My wife and I have taken our vehicles to Gaddis from Indianapolis for a while for service, and anytime we needed any work done to our vehicles. I was so pleased that when It was time for me to get another vehicle we went straight to Gaddis. So then my wifes car started acting up so we obviously took it to the place we always have. Which I might add is a good hour drive from our home. A VERY long story short is my wifes car needed engine repairs done that was covered under warranty which she ended up having to take back a total of 5 times. She had it up there to get things fixed and they only done half of the job and Terry claims that Chrysler told them they couldnt fix the whole thing, and they didnt have the parts, as well as informed my wife that her engine was leaking oil. But “go ahead and drive it you will be okay”. So I contacted Chrysler and made a claim and was informed that his statement about Chrysler saying not to fix it, and they didnt have the parts was false. So my wife drove the car off the lot with the service guys telling her you will be fine driving the car until the parts come in, but there was still a knocking in her engine, So my wife had to take a half day off work AGAIN to go get this problem taken care of (another hour drive in her car with a engine that needed to be fixed). So we are now up to the 4th time (AGAIN where my wife needed to take yet another day off work and another hour drive to get something fixed that should have been fixed long before now). Prior to this I informed my wife to take pictures of the engine. So she gets there and now they get the oil leak handled and fix a valve or seal, Terry totally avoids contact with my wife, then the mechanic informs my wife of her tires needing to be replaced due to the belt showing in which when she was checking out Cole did not mention this to her until she called it out, and Terry totally avoided her the whole time. So my wife goes to her parents house and is looking at things under the hood with my father in law, and they notice that the lanyard cap for the ac was broken, as well as 2 bolts on the engine were missing nuts. Service was closed so my wife contacted the owner and he said bring it in and they will get it fixed. AWESOME, but guess what ANOTHER day off work, driving an hour to replace something that should have been noticed and taken care of, OH and this is now the 5th time she had to take her car back. I will say this our sales guy that sold me my vehicle Jordan was AWESOME, Steve is AWESOME, however the service department and this whole situation was totally a bunch of BS. Having a “valued customer” driving a car that the engine clearly needed immediate attention, and prompt service was totally wrong. Having a “valued customer” taking that much time off work, and then driving for a hour because you cant get done what needed to be done on a vehicle was BS. My advice if you buy a car there great, but I would find a different place to get your car worked on, especially if there is engine problems. More

Great experience This has been the best experience buying trucks. Matt is a wonderful salesman not pushy and easy going. We will be back to buy again. This has been the best experience buying trucks. Matt is a wonderful salesman not pushy and easy going. We will be back to buy again. More

Excellent Kristopher Bilbrey and the entire staff at Gaddis were very professional, and went above and beyond my expectations. Kristopher was very patient with Kristopher Bilbrey and the entire staff at Gaddis were very professional, and went above and beyond my expectations. Kristopher was very patient with me and made sure all my questions were answered. He wanted to make sure I was happy with my purchase. You don’t get that a lot at other dealerships. I highly recommend Gaddis if your purchasing a new or used vehicle. 👍 More

Amazing customer service. Matt stopped at no length to get us our perfect Jeep Grand Cherokee. We are extremely picky and Matt was easy to work with, kept in contact, and was p Matt stopped at no length to get us our perfect Jeep Grand Cherokee. We are extremely picky and Matt was easy to work with, kept in contact, and was pleasurable to work with. More