Bill Hood Ford Lincoln

Lance was quick and was easy to work with. A joy to do business with. A joy to do business with. More

Great experience very informative during some very trying times. Jack us a very nice man and very thorough covering all material. Oh and by the way love the Ford Truck times. Jack us a very nice man and very thorough covering all material. Oh and by the way love the Ford Truck More

Wonderful staff. Very friendly and very knowledgeable. Greatly appreciate their help in ordering my new vehicle! Very friendly and very knowledgeable. Greatly appreciate their help in ordering my new vehicle! More

No hassle shopping for a vehicle and salesman was outstanding. This is the 2nd vehicle we bought from Bill Hood in a year. outstanding. This is the 2nd vehicle we bought from Bill Hood in a year. More

Charging over sticker at this dealership. I have two other Ford dealerships I’m dealing with that are not doing that. Will not deal with Bill Hood for sure👎 I have two other Ford dealerships I’m dealing with that are not doing that. Will not deal with Bill Hood for sure👎 More

No hassle or runaround at all. Told Lance which one I wanted and what I wanted my note to be. He got right to work, payment was only $17 away from what I said I could do. Drove the truck home within a fe wanted and what I wanted my note to be. He got right to work, payment was only $17 away from what I said I could do. Drove the truck home within a few hours of starting the process. Well done. More

Beyond angry! I ordered an F250 in August 2021. I verified the dealership participated in Ford X-Plan pricing and shook hands on a deal. I even got a copy of the cost summary and gave the salesman a verified the dealership participated in Ford X-Plan pricing and shook hands on a deal. I even got a copy of the cost summary and gave the salesman a copy of my X-Plan PIN for his records. I am a retired Air Force veteran and am eligible for X-Plan pricing through one of my military discount plans. Fast forward to now (21 Jan 2022), and the dealer would not honor their deal. They also initially offered $3,000 less for my trade than Ford quoted on their own website. Furthermore, when my wife and I talked to the manager about making things right, he became argumentative, treating us like we were ignorant and irrational. Not wanting to give up a vehicle I waited five months for, I did take delivery - at MSRP and for the minimum Ford-quoted trade-in value. We were rushed through the finance process, with no explanation about warranty or maintenance plan options. Moreover, the staff could not find all the keys to our vehicle, and we left without any apologies or followup from the manager. I will be contacting Ford corporate and the Better Business Bureau with several complaints, and I do intend to pursue compensation for the balance of my initial deal. I consider this a breach of contract, and I will never do business with Bill Hood again. It is not an honest business, and they do not keep their word. More

Excellent customer service. Team at Bill Hood was very friendly, they offered competitive pricing on the new vehicle, gave a very good trade-in value and provided great service after the sale. friendly, they offered competitive pricing on the new vehicle, gave a very good trade-in value and provided great service after the sale. More

GARY IS A GREAT SALESMAN AND HE MADE THE PROCESS EASY. GARY IS EXTREMELY FRIENDLY AND I'M GLAD HE WAS THERE TO ASSIST ME. GARY IS EXTREMELY FRIENDLY AND I'M GLAD HE WAS THERE TO ASSIST ME. More

I highly recommend Bill Hood Ford to anyone looking for a new vehicle. I just bought a new Ford F-150 and they made me feel like a valued customer! new vehicle. I just bought a new Ford F-150 and they made me feel like a valued customer! More