Bill Jacobs MINI - Service Center

Mitch from the service department is amazing! Always good communication and great service!! They make it so easy! Always good communication and great service!! They make it so easy! More

Great dealer. Ive bought 4 minis from here. Our service advisor, Mitch, has been our advisor since our 1st mini back in 2014. Great guy, always friendly and very h Ive bought 4 minis from here. Our service advisor, Mitch, has been our advisor since our 1st mini back in 2014. Great guy, always friendly and very helpful. More

Mitch was great to work with everything went smoothly, he kept me updated every step of the way kept me updated every step of the way More

Mitch is fantastic. He is Very personal able and friendly. Thanks for the warm welcome always. He is Very personal able and friendly. Thanks for the warm welcome always. More

Mitch from the service department is great: he is personable but focuses on getting you what you need and back on the road. The whole time is great! personable but focuses on getting you what you need and back on the road. The whole time is great! More

I've been having my service done here for 10+ years. Mitch is the reason I keep coming back. He listens to my concerns, and I trust his recommendations. Mitch is a major reason why I bought my 2nd Mini Mitch is the reason I keep coming back. He listens to my concerns, and I trust his recommendations. Mitch is a major reason why I bought my 2nd Mini here. More

I’ve been going to Bill Jacobs for last 4 years and Mitch is alway great and is alway so helpful is alway great and is alway so helpful More

Mitch Shefveland was very helpful ~ answered all my questions and kept me updated on the repairs! questions and kept me updated on the repairs! More

Though the dealership is a fair drive for us as we live 90 minutes away the staff is always very courteous and professional during our visit. Why wouldn’t they be? After all they work with Minis. 90 minutes away the staff is always very courteous and professional during our visit. Why wouldn’t they be? After all they work with Minis. More

We were very impressed at the level of attention we received servicing our Mini that had been in storage for 7 years. Mitch, our service manager went way out of his way to answer our multiple calls wit received servicing our Mini that had been in storage for 7 years. Mitch, our service manager went way out of his way to answer our multiple calls with questions on what we should do as service items popped up after inspections and road testing. He took as much time as it needed to explain each item of service and make sure that all was done and ready by our pick up.deadline. Mitch treated us more like family than a customer, which I really appreciated, Thank you. More