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Bill Jacobs MINI
Naperville, IL
732 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 24, 2026
Mitchell Shelfvland is always helpful & easy to
communicate with. I’ve been coming here for 4 years & I’ve never had an issue
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by Jennifer Donnelly
Employees Worked With
Mitchell Shefveland
April 22, 2026
Mitch delivers consistently professional and great
service. He is personable, clear, listens carefully, and extremely welcoming and provides a stress-free visit. He somehow remembers us even though we
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by leelbrice
Employees Worked With
Mitch S.
April 18, 2026
Got my car serviced in a timely manner and had an overall
good experience at the dealership.
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by Amywallace33
Employees Worked With
Mitch
Photos & Amenities
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Television
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Free Loaner Cars
- Free WiFi
- Laptop Computers
- Vending Machines
- I-Pads
