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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
564 Reviews
Call Service Center (630) 717-6464

564 Reviews of Bill Jacobs MINI - Service Center

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May 31, 2023

Nick Huerter is the best! He did an outstanding Job last go around when I came in for my annual maintenance. Thanks Nick! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Huerter
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Jack, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

Nick Huerter is great to work with. I really recommend bringing your mini to this dealer. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Jack, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

May 31, 2023

Nick Huerter is awesome! Supper efficient and very pleasant to speak with. Love the new remodel! More

by Jessicajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

Nick Huerter did a superb job. Super impressed with the adaptability he brings to the table. More

by Izzylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Izzylock, we are glad we could help! We look forward to your next visit! Take care!

May 31, 2023

Nick huerter is awesome to work with. I knew throughout the entire repair that my mini was in good hands! More

by Keegan.schropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

This dealership has been top notch for the last two years with service on my Countryman. Mitch Shefveland has been my main point of contact for that entire two years and I’ve walked out happy every time. Fro More

by cory8780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2023

Steven Erazo was great to work with. Made my time getting my car serviced very easy. More

by brian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Hi Brian, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 20, 2023 -

Bill Jacobs MINI responded

Brian, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

May 28, 2023

Great and clean dealership, great staff. Worked with Steven Erazo and he made my experience enjoyable. More

by matt
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 20, 2023 -

Bill Jacobs MINI responded

Hi Matt, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

May 28, 2023

Great customer service. I worked with the service advisor Steven Erazo and he was very helpful. More

by Jordan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Hi Jordan, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 20, 2023 -

Bill Jacobs MINI responded

Jordan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We can't wait to see you again, have a great day.

May 28, 2023

Service advisor Steven Erazo helped me out throughout my time there and was great. Recommend him and dealership More

by Charles
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Hi Charles, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thanks for the recommendation, and have an amazing day!

Aug 20, 2023 -

Bill Jacobs MINI responded

Charles, we are glad we could help! We can't wait to see you again, have a great day.

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