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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
558 Reviews
Call Service Center (630) 717-6464

558 Reviews of Bill Jacobs MINI - Service Center

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April 28, 2023

Great dealer and super helpful staff. Mitch Shefveland my service advisor is always super helpful and professional. Really makes the service appointments easy. Thanks! More

by btros1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2023

Nick Huerter in the mini service drive did a great job when I brought good ole blue in for service. More

by Pablotoledo.m03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2023

Steven Erazo was great! Great to work with and made my service experience easy and quick. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Steven Erazo is the best service advisor. He didn't make me feel pressured into doing all the services my car needed at once ! More

by margarette
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Margarette, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2023

Didn't have an appointment and was helped by Steven Erazo and he was amazing and made my experience exceptional. More

by jennifer
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jennifer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Had the pleasure of working with the amazing Steven Erazo and he made the process easy. Recommend this dealership! More

by shari
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Shari, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 24, 2023

Nick Huerter did a great job for when I brought my mini in for service! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Nick huerter is awesome. Great to work with and explains everything to ensure you understand how to take care of your mini! More

by Chris L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Bill Jacobs Mini really knows their stuff. Nick Huerter in the service department was great to work with. Dan the shop foreman was extremely helpful and knowledgeable. Thank you. More

by fancynancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

I have been going to this dealer for a year and Mitchell is always super helpful with whatever I need! More

by Genes0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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