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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
564 Reviews
Call Service Center (630) 717-6464

564 Reviews of Bill Jacobs MINI - Service Center

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April 25, 2023

Didn't have an appointment and was helped by Steven Erazo and he was amazing and made my experience exceptional. More

by jennifer
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jennifer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Had the pleasure of working with the amazing Steven Erazo and he made the process easy. Recommend this dealership! More

by shari
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Shari, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 24, 2023

Nick Huerter did a great job for when I brought my mini in for service! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Nick huerter is awesome. Great to work with and explains everything to ensure you understand how to take care of your mini! More

by Chris L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Bill Jacobs Mini really knows their stuff. Nick Huerter in the service department was great to work with. Dan the shop foreman was extremely helpful and knowledgeable. Thank you. More

by fancynancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

I have been going to this dealer for a year and Mitchell is always super helpful with whatever I need! More

by Genes0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Every time I come into Mini I look forward to my visit because of the great service that Mitch provides. The visit is quick, easy, and guarantees GREAT complimentary coffee. More

by JoeyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Joeyb, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2023

Mitch was very helpful and kind, gave me a few tips and also about the complimentary fluid top off they offer. With oil too ! Very nice. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

April 11, 2023

Mitch gave us spectacular service when our MINI needed a fresh "e-battery". They then showed us everything that needed work and explained everything in simple understandable terms. I really appreciate the More

by Chicago_Avocado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2023

Brendon was great! I recommend anyone who needs service on their Mini to come to Bill Jacobs! More

by Ishhalimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Apr 01, 2023 -

Bill Jacobs MINI responded

Hi Ishhalimi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! Please don't hesitate to reach out to us if there's anything more we can do!

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