Bill Jacobs MINI - Service Center

Very personalble, professional service. Mitch Shefveland is an outstanding service advisor. Very knowledgeable and enjoyable to work with. Mitch Shefveland is an outstanding service advisor. Very knowledgeable and enjoyable to work with. More

Every time I come to Bill Jacobs for service, they make the process extremely easy and go out of their way to make my experience as painless as possible. Aldo is consistently a pleasure to work with. the process extremely easy and go out of their way to make my experience as painless as possible. Aldo is consistently a pleasure to work with. More

With every other car in my life I've avoided going to dealership service departments, largely due to cost. HOWEVER... Mitch Shefveland (my MINI service advisor) has earned my trust, and hence my busin dealership service departments, largely due to cost. HOWEVER... Mitch Shefveland (my MINI service advisor) has earned my trust, and hence my business. Both of my Mini's come here to stay tip-top, and Bill Jacobs treatment of us through the years will have us coming back of ever I need to replace one of my cars. More

This is my first time visiting Bill Jacobs MINI and the staff was well informed, friendly, and kind. You could really see that Mitch, my advisor, really care about his customers. There are no words to than staff was well informed, friendly, and kind. You could really see that Mitch, my advisor, really care about his customers. There are no words to thank everyone enough. More

I had my Mini check up today and everything went smoothly. Mitch my service advisor got my car tuned up, tires rotated and washed in less than an 1.5 hours. Thank you for the prompt service, you ma smoothly. Mitch my service advisor got my car tuned up, tires rotated and washed in less than an 1.5 hours. Thank you for the prompt service, you made my day! More

Mitch Shefveland handles my service every time and always makes my experience top notch. You can tell he cares about the customers needs. For all your Mini needs, ask for Mitch! makes my experience top notch. You can tell he cares about the customers needs. For all your Mini needs, ask for Mitch! More

Personnel were willing to work with customer (me) and accommodate their needs. This included providing a hike car to my residence and the return of my car to my residence in a timely fashion as per my re accommodate their needs. This included providing a hike car to my residence and the return of my car to my residence in a timely fashion as per my request. This was my first involvement with Bill Jacobs Mini and they excelled in customer service! More

Mitch provides an excellent service. He is very helpful. The dealer looks nice and clean. The refreshment bar for customers is fantastic! He is very helpful. The dealer looks nice and clean. The refreshment bar for customers is fantastic! More

Great service with special attention to all of the details. Courteous staff and an overall great experience. details. Courteous staff and an overall great experience. More

Mitchell Shefveland our service advisor, gave us the very best customer experience we ever experienced best customer experience we ever experienced More