Bill Jacobs MINI - Service Center

Mitch, my service advisor was outstanding to work with. Mitch kept me informed every step. Great dealership and great people like Mitch. Mitch kept me informed every step. Great dealership and great people like Mitch. More

I took my mini Cooper into Bill Jacobs to get it serviced for an oil change and the air conditioner, they were very very busy. Aldo Huerta made sure to keep in contact with me to let me know what was going o for an oil change and the air conditioner, they were very very busy. Aldo Huerta made sure to keep in contact with me to let me know what was going on, he even came back after hours to make sure the paper work was done so I could pick up my car after hours. My car purrs like a kitten, it runs great, happy car happy owner! More

Mitch was great to work with. His attention to detail as well as his great communication on my vehicle’s status throughout the entire process was perfect. His attention to detail as well as his great communication on my vehicle’s status throughout the entire process was perfect. More

Mitch Shefveland was fantastic to work with! !! My calls were returned very quickly and he updated me on the progress of my car daily. I will definitely be going back!!! !! My calls were returned very quickly and he updated me on the progress of my car daily. I will definitely be going back!!! More

Aldo is so knowledgeable and helpful. Highly recommend him in the service department. Always does a great job! Highly recommend him in the service department. Always does a great job! More

I have continued to have positive service experiences at Bill Jacobs Mini. My newest service advisor, Mitch has been friendly, helpful and communicative with keeping my car maintained. I have been satisf Bill Jacobs Mini. My newest service advisor, Mitch has been friendly, helpful and communicative with keeping my car maintained. I have been satisfied with their past warranty work and impressed the dealership's communication and daily updates on repair progress. The active reception is a cool concept and it's nice to be able to go over the car with the advisor and foreman while it's on the lift. More

Everyone at Bill Jacobs Mini, especially my service rep Mitch S., provides excellent service. Every time. In every way. Mitch S., provides excellent service. Every time. In every way. More

I really like this dealership, in particular, the solid men who have assisted me so far. In January I posted about Nick and how helpful he was and, therefore, wanted to see him yesterday. Nick was with a c men who have assisted me so far. In January I posted about Nick and how helpful he was and, therefore, wanted to see him yesterday. Nick was with a client so I had the pleasure of working with Mitch. Mitch was very also very personable and helpful. I never get the sense That I am being forced to buy something or that they are trying to force a sale. While I do know that they are in the business of selling, they also know that good customer service is all about relationship. Mitch and Nick are very authentic. Going to the car dealership is not exactly my idea of fun; however, Mitch (and Nick) make it a very warm experience. They don’t make me feel stupid. Thank you!! More

Aldo is the best! !! Always works with us and keeps us informed of issues and pricing. I really appreciate the text messages and drop off service!!! !! Always works with us and keeps us informed of issues and pricing. I really appreciate the text messages and drop off service!!! More

Excellent and top notch service. Aldo was very precise, kind, and helpful. It was my first time getting an oil change here and we will for sure be bringing back the next time. Highly Aldo was very precise, kind, and helpful. It was my first time getting an oil change here and we will for sure be bringing back the next time. Highly recommended. The staff always take great care of our cars and we are always more that satisfied with the experience. More