564 Reviews of Bill Jacobs MINI - Service Center
Mitchell Shevfeland was so kind and helpful with all my questions concerning my Mini. I will definitely be back to service my Mini through him. Great experience! questions concerning my Mini. I will definitely be back to service my Mini through him. Great experience! More
The service team at Bill Jacobs MINI have always done a great job. They make sure both my car and I are taken care of every time I come in for service. great job. They make sure both my car and I are taken care of every time I come in for service. More
Aldo is so great to work with! He was super knowledgeable and helpful. He walked me through a thorough review of my car and what services I was due for. He was super knowledgeable and helpful. He walked me through a thorough review of my car and what services I was due for. More
Aldo is great to work with. He is knowledgeable and honest. Very efficient, very courteous most helpful and friendly. Great overall service from the entire team! He is knowledgeable and honest. Very efficient, very courteous most helpful and friendly. Great overall service from the entire team! More
Very efficient. , very courteous., most helpful and friendly. Mitch Shefveland was my contact person he is great. Was most helpful. Great person to have in this posit , very courteous., most helpful and friendly. Mitch Shefveland was my contact person he is great. Was most helpful. Great person to have in this position it people like Mitch that make me come back to this mini. . Keep up the great work Mitch. More
Mitch is an incredible service advisor. Always makes excellent suggestions and on top of service to be done. Easy and pleasant to talk too. Always makes excellent suggestions and on top of service to be done. Easy and pleasant to talk too. More
Love my Mini Cooper so I ordered a new one today! Wanted to note outstanding people working there: RACHEL L. is the best dealer there is—answers questions without being pushy, and really KNOWS min Wanted to note outstanding people working there: RACHEL L. is the best dealer there is—answers questions without being pushy, and really KNOWS mini coopers! This is the second Mini I have purchased from this dealership, and the main reason is because of RACHEL! Shout out to ALDO H., too! The service people there are always so helpful—concerned, careful listeners. I needed to change out old license plates for new ones because the paint was chipping off. The plate was on there SO TIGHT and corroded so I couldn’t get it done myself. Service said bring it in whenever, no labor charge, just had to buy new mounting frame. I don’t know how ALDO did it, but he did with patience and was a real pro. My big frustration worked out just fine with ALDO’s help. Thanks so much!!! More