Bill Jacobs MINI - Service Center

Mike in service took great care of me when I came in for tires for my vehicle. The process was easy and I was out in a timely manner. I will definitely be a repeat customer. tires for my vehicle. The process was easy and I was out in a timely manner. I will definitely be a repeat customer. More

I purchased my Mini here 3 years ago and I always get it serviced here with Mike. He is great to work with. I am always treated like family. I am in and out and kept informed with updates on the service. serviced here with Mike. He is great to work with. I am always treated like family. I am in and out and kept informed with updates on the service. More

They are very efficient. The dealership is kept spotless. Service is very good. Anyone I dealt with was courteous and very knowledgeable. A good experience. spotless. Service is very good. Anyone I dealt with was courteous and very knowledgeable. A good experience. More

Great customer service! Mitch is a great service rep in mini! always on time an professional! keep up the great work! Will come again for sure! mini! always on time an professional! keep up the great work! Will come again for sure! More

The service person Mike is very good at his job and hast the customer in his best interest. The service department at bill jacobs is 2nd to None I will buy another mini because of these guys!!! the customer in his best interest. The service department at bill jacobs is 2nd to None I will buy another mini because of these guys!!! More

Mitch Shefveland was very helpful with our needs. Was upfront and honest when it came to needed services. Would recommend working with Mitch for service. upfront and honest when it came to needed services. Would recommend working with Mitch for service. More

Outstanding service at Bill Jacob Mini in Naperville! Fast, friendly, knowledgeable! Mitch is great to work with! Definitely recommend.... will be back again and again Fast, friendly, knowledgeable! Mitch is great to work with! Definitely recommend.... will be back again and again More

Mitch Shefveland really came through for me today and put my mind at ease. He is conscientious and smart which helps tremendously. Great service advisor and wonderful representative of Bill Jacobs. my mind at ease. He is conscientious and smart which helps tremendously. Great service advisor and wonderful representative of Bill Jacobs. More

They repaired my mini: supercharger oil, engine oil, water pump, brake sensor, various water leaks. My service advisor was Mitch Shefveland. He was very good at keeping me aware of the progress of the r water pump, brake sensor, various water leaks. My service advisor was Mitch Shefveland. He was very good at keeping me aware of the progress of the repairs including several I was not aware of. He included pictures of these new findings. More

Excellent dealership and Mitch in service is awesome. Highly recommend. They care more about the customer than they do about the money. Very thorough and always explain service clear and concise. Highly recommend. They care more about the customer than they do about the money. Very thorough and always explain service clear and concise. More