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Bill Kay Buick GMC
Downers Grove, IL
1,562 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,562 reviews
July 17, 2020
So polite and respectful. Came over from different dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! More
by CNURSEGO
Verified CustomerEmployees Worked With
Sam was great!
July 17, 2020
Service Department only - poor communication - finished the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add ons for service. More
by BCARLISLE
Employees Worked With
Samantha
July 15, 2020
Samantha in service went out of her way Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. S Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. She made the difference. More
by KBUDKA
Employees Worked With
Samantha
July 07, 2020
Everyone was excellent, from the moment I made my appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, More
by Ken Marshall
Employees Worked With
Chris Vitro
July 07, 2020
I was impressed by the professionalism from top to bottom particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. More
by Bill
Employees Worked With
Robert Jordan
July 02, 2020
OIL CHANGE We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Geral We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Gerald and Marlene Fishman More
by MARFISH
Employees Worked With
John Spellman
July 01, 2020
Service department very helpful and accommodating. No pressure to repair if you were unsure will continue to use Bill Kay for service and may decide to purchase a new vehicle. pressure to repair if you were unsure will continue to use Bill Kay for service and may decide to purchase a new vehicle. More
by ritaclifford
Employees Worked With
Sam, Brian
June 29, 2020
Oil change and tire rotation There was little to no waiting for my car to be worked on. I will come back at a later time to have it washed. There was little to no waiting for my car to be worked on. I will come back at a later time to have it washed. More
by linda77
Employees Worked With
Samantha
June 29, 2020
Fast and reliable service. Knowledgeable staff and a really easy process for getting my vehicle fixed correctly the first time and within the agreed upon time frame. really easy process for getting my vehicle fixed correctly the first time and within the agreed upon time frame. More
by Grnoel
Employees Worked With
Roger Nicklaus
