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Bill Kay Buick GMC

Downers Grove, IL

4.6
1,522 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,522 reviews

April 22, 2020

Roger is the best! Such an amazing personality and great to work with. Special thanks to Lisa for the amazing deals! They gave me exactly what I was looking for! More

by karlee.kveton
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
Apr 22, 2020 -

Bill Kay Buick GMC responded

Karlee, thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 21, 2020

They are easy to work with. Every visit has very satisfying so far. They explain what is to be done and the cost. They check for coupons or discounts that I may be able to use. More

by BABI63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Slattery, Victor Mendez Hernan
Apr 21, 2020 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 20, 2020

Always gets the job done when they say they will. Truck cleaned nicely. Provided estimates for issues discovered. I feel I can trust the service department to do what they say they will. More

by jimholm
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Roger Nicklaus
Apr 21, 2020 -

Bill Kay Buick GMC responded

Jim, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 17, 2020

Service team persistent effort has my car running like new! Vehicle returned due to Engine Light Issue. The diligence from the Service Manager to have this resolved was appreciated. Service team persistent ef More

by ELIGRACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 21, 2020 -

Bill Kay Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 15, 2020

We had a great buying experience at Bill Kay Buick GMC Herb Brooks was a very personable and knowledgeable sales representative. We had an appointment to see and test drive a 2020 GMC Terrain. Although w More

by ronsnimbus3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasha Yates, Herb Brooks, Terry Bryan
Apr 16, 2020 -

Bill Kay Buick GMC responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 14, 2020

They were a Very helpful and knowledgeable team. I would definitely recommend Bill Kay Buick GMC to any one looking for a new car right now More

by ksuds68
Recommend Dealer
Yes
Employees Worked With
Sevil Begolli, Herb Brooks, Terry Bryan
Apr 16, 2020 -

Bill Kay Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 14, 2020

Herb was great. They had the truck I wanted in stock. Herb had it cleaned and gassed up. Finance was a breeze. Terry was Amazing. More

by tbmonet
Recommend Dealer
Yes
Employees Worked With
Sevil Begolli, Tasha Yates, Herb Brooks, Terry Bryan
Apr 16, 2020 -

Bill Kay Buick GMC responded

Thank you for your great review! We're glad to have Herb on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 13, 2020

Very pleasant and professional group to deal with. They did everything necessary to get me the truck that I wanted by getting me a similar truck and added on the accessories that I needed. Great job by al More

by Grnoel
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus, Chris Vitro, Sevil Begolli, Terry Bryan
Apr 15, 2020 -

Bill Kay Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your truck purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 08, 2020

I was very pleased with the body repair work that was done on my vehicle. Although it took longer then expected. I would definitely recommend them to others for repairs More

by priscilla w
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Apr 16, 2020 -

Bill Kay Buick GMC responded

Thanks for your great review, Priscilla. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

April 07, 2020

My engine was giving problems. I was so nervous 😓 that my car wouldn't be ready on time for me to get back to work. They had me out of there in less than 2 hours, and even washed my car. The pricing was g More

by JiliciaS
Recommend Dealer
Yes
Employees Worked With
Brian, Chris Vitro
Apr 16, 2020 -

Bill Kay Buick GMC responded

Jilicia, thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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